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Taylor Chrysler Dodge Jeep Ram

Bourbonnais, IL

5.0
5,583 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois. At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility. Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
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1497 North State Route 50

Bourbonnais, IL

60914

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Showing 5,583 reviews

April 04, 2025

Friendly customer service! Very clean showroom/waiting areas. All around great vibe! I would recommend!! More

by Kell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Elderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We’re glad you enjoyed the friendly customer service and clean showroom and waiting areas at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois. Creating a welcoming environment is important to us, and we appreciate your recommendation. We look forward to seeing you again!

April 03, 2025

It's been the worst car buying experience in the 11 cars I've bought from Taylor Dodge, and will most likely be my last. First the resistall that they force you to buy is a joke. I've used spray waxes that More

by Chris Mancuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We truly regret to hear about your recent experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, especially given your long history with us. We understand your frustration regarding the ResistAll product, the upfit concerns, and the missing items you were expecting at delivery. This is not the level of service we strive to provide, especially to loyal customers like yourself. Your concerns are valid and we want to make this right. We encourage you to contact us directly at (815) 935-7900 so we can personally address the remaining issues and work toward a resolution. We hope to have the opportunity to regain your trust.

May 02, 2025 -

Chris Mancuso responded

4 months and still no resolution, apparently this is the level of customer service you provide.

May 02, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

We sincerely apologize that this issue has remained unresolved. This is not the experience we want anyone to have here at Taylor Chrysler Dodge Jeep Ram. Please know that your concerns have been escalated, and our General Manager and ownership are now personally investigating the matter. We appreciate your patience and will be reaching out to you directly to work toward a resolution.

April 03, 2025

The dealership was great , the truck I bought is awesome , everyone was so nice and helpful, More

by Aearl1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon holiday
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the great review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re glad to hear you had a positive experience and that you’re loving your new truck. Our team appreciates your kind words, and we’re always here to help. Enjoy the ride!

April 01, 2025

Best experience ever, the whole process was smooth and well explained. The salesman David Alvarez was the best ever. I highly recommend him and Taylor Chrysler Dodge Ram Jeep More

by Raquelochoa437
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your amazing review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re thrilled to hear that David made your experience smooth and well-explained. Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new vehicle, and let us know if we can assist you in the future!

April 01, 2025

We had a great experience purchasing our Jeep Grand Cherokee at Taylor Chrysler Dodge and Jeep. The salesperson, Brandon Scroggins was wonderful to work with. Also, the Finance Manager, Craig Courtne More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your incredible loyalty and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois for the 12th time! We are thrilled to hear that Brandon Scroggins, Craig Courtney, and Jim Crosswell made your Jeep Grand Cherokee purchase a smooth and stress-free experience. Our team takes pride in providing a no-pressure, professional approach, and it means so much to know that you continue to trust us. Your recommendation is truly appreciated, and we look forward to serving you again in the future! Enjoy your new Grand Cherokee!

April 01, 2025

The people at Taylor Chrysler Jeep and Dodge always treat us like family. This was our 12th car we purchased from them. We are so appreciative of their “no pressure” sales approach. I highly recommend the More

by Tammy Albrecht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois for the 12th time! We are honored to have earned your trust over the years and are thrilled to hear that our team continues to provide a no-pressure, professional experience. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to helping you again in the future!

March 30, 2025

Brandon stroggins And Sharon did an awesome job and sold me the truck of my dreams , the truck is awesome , I will always rec that dealer to anyone looking for a new vehicle, thank u ur the best !!!! More

by Aearl1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon holiday , Brandon stroggin
Mar 31, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re thrilled to hear that Brandon Scroggins and Sharon made your experience amazing and helped you find the truck of your dreams. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your awesome new truck, and let us know if we can help you again in the future!

March 29, 2025

Brandon took all the fear of buying a used car that I saw on their website so easy. Never once did I feel uncomfortable. He talked me through every step of the process. Kept me informed of what was going to More

by Tinker12bell19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re so glad to hear that Brandon made your car-buying process easy and stress-free. It’s great to know he kept you informed every step of the way and ensured you felt comfortable throughout. Your kind words mean a lot, and we truly appreciate your recommendation. Enjoy your new car, and let us know if we can assist you in the future!

March 28, 2025

Nathan Hull and Luis Moore were so awesome in getting me into my new truck!!! More

by Kylie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Moore
Mar 31, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re thrilled to hear that Nathan Hull and Luis Moore provided an awesome experience and got you into your new truck. Enjoy your new ride, and we appreciate your support. Let us know if we can assist you in the future!

March 28, 2025

From the first contact with Sharon Holiday, who set my Husband up with Brandon Scroggins, we had nothing but great service all around! I work crazy hours ad they worked with me on that to get some papers More

by M.janota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Holiday
Mar 31, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re so glad to hear that Sharon and Brandon provided excellent service and worked around your schedule to make the process smooth. Customer satisfaction is our top priority, and we truly appreciate your recommendation. Enjoy your new vehicle, and we look forward to helping you or anyone you send our way in the future!

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