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Taylor Chrysler Dodge Jeep Ram

Bourbonnais, IL

5.0
5,607 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois. At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility. Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
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1497 North State Route 50

Bourbonnais, IL

60914

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Showing 5,607 reviews

April 16, 2025

David did an excellent job providing us with vehicles that we were looking for within our price range. He was very knowledgeable and supportive of our decisions. He was not pushy or demanding for us to p More

by Jjkimberlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hendershot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're so glad David made you feel comfortable and supported throughout your car-buying journey. His goal is always to provide helpful, no-pressure guidance, and it’s great to hear he delivered just that. Enjoy your new vehicle, and thanks for choosing Taylor Chrysler Dodge Jeep Ram!

April 16, 2025

I went there after going to Chevy( should have just went to Taylor first) and found a car within n hour with perfect numbers amazing people. More

by Chrisstiles123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We're so glad you found the perfect car and had a great experience with our team. It means a lot that you chose Taylor after your visit elsewhere, we always aim to make the process smooth, quick, and enjoyable. Enjoy your new ride!

April 16, 2025

Brandon was great! He listened to everything we wanted in a car and got us exactly that. The process was smooth and fast. We love our new car. I highly recommend seeing More

by Skyler Norton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're so glad to hear that Brandon made your car buying experience smooth and efficient. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we take pride in listening to our customers' needs and helping them find the perfect vehicle. Enjoy your new car, and thank you for the recommendation!

April 13, 2025

Upon arriving on the lot, David approached me with a smile and kind demeanor. I felt comfortable that he would have my best interest at heart. I had been to another dealer a day before where I was not More

by Debrahunt87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that David and Craig provided the welcoming, professional service you deserved. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we always strive to put our customers first and make the car buying process smooth and comfortable. We're honored to have earned your trust, and we look forward to being your go-to dealership for years to come. Welcome back to Illinois, and thank you again for your recommendation!

April 05, 2025

Kind friendly helpful explained about vehicle very well my salesman was polite and listened to me sales rep was polite More

by alanclyden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Knapczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We're glad to hear that your salesperson took the time to listen, explain everything clearly, and made you feel comfortable throughout the process. We appreciate your support and hope you enjoy your new vehicle!

April 04, 2025

Friendly customer service! Very clean showroom/waiting areas. All around great vibe! I would recommend!! More

by Kell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Elderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We’re glad you enjoyed the friendly customer service and clean showroom and waiting areas at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois. Creating a welcoming environment is important to us, and we appreciate your recommendation. We look forward to seeing you again!

April 03, 2025

The dealership was great , the truck I bought is awesome , everyone was so nice and helpful, More

by Aearl1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon holiday
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the great review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re glad to hear you had a positive experience and that you’re loving your new truck. Our team appreciates your kind words, and we’re always here to help. Enjoy the ride!

April 03, 2025

It's been the worst car buying experience in the 11 cars I've bought from Taylor Dodge, and will most likely be my last. First the resistall that they force you to buy is a joke. I've used spray waxes that More

by Chris Mancuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We truly regret to hear about your recent experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, especially given your long history with us. We understand your frustration regarding the ResistAll product, the upfit concerns, and the missing items you were expecting at delivery. This is not the level of service we strive to provide, especially to loyal customers like yourself. Your concerns are valid and we want to make this right. We encourage you to contact us directly at (815) 935-7900 so we can personally address the remaining issues and work toward a resolution. We hope to have the opportunity to regain your trust.

May 02, 2025 -

Chris Mancuso responded

4 months and still no resolution, apparently this is the level of customer service you provide.

May 02, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

We sincerely apologize that this issue has remained unresolved. This is not the experience we want anyone to have here at Taylor Chrysler Dodge Jeep Ram. Please know that your concerns have been escalated, and our General Manager and ownership are now personally investigating the matter. We appreciate your patience and will be reaching out to you directly to work toward a resolution.

April 01, 2025

The people at Taylor Chrysler Jeep and Dodge always treat us like family. This was our 12th car we purchased from them. We are so appreciative of their “no pressure” sales approach. I highly recommend the More

by Tammy Albrecht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois for the 12th time! We are honored to have earned your trust over the years and are thrilled to hear that our team continues to provide a no-pressure, professional experience. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to helping you again in the future!

April 01, 2025

Best experience ever, the whole process was smooth and well explained. The salesman David Alvarez was the best ever. I highly recommend him and Taylor Chrysler Dodge Ram Jeep More

by Raquelochoa437
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your amazing review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re thrilled to hear that David made your experience smooth and well-explained. Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new vehicle, and let us know if we can assist you in the future!

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