Taylor Ford

Very professional and attentive, helpful to all my concerns and questions. Very Knowledgeable of product. concerns and questions. Very Knowledgeable of product. More

Very poor on service. Make an appointment, get there then turned away because nobody to look at the car. Made another appointment for the following week being promised that it would be taken care of, we then turned away because nobody to look at the car. Made another appointment for the following week being promised that it would be taken care of, went in and waited 5.5 hours without any update. Good thing for Ford Pass. Pinged the car and it was still sitting in the lot. After I asked for update, the car was brought in. 15 minutes later, service advisor mentioned part that was bad, disheveled part in stocks and I was hastily lead to the cat, still with an engine light on. Asked when I should come back and it was pretty much, doncall us, we'll call you. I won't have to worry about calling them, they're done. Went to another dealership and received the respect and service that I deserve. It amazing, purchase a car, paid cash and get pushed off to the side. More

Outstanding sales experience - up front and honest pricing and easy to understand puoent /finance/lease options. Highly recommend giving them a chance - salesman Mike Sareini is the best! pricing and easy to understand puoent /finance/lease options. Highly recommend giving them a chance - salesman Mike Sareini is the best! More

My fourth purchase/lease from here. And three for my wife. My salesman is above excellent. He makes you feel he is looking out for your best interest. Always a pleasurable experience. I highly recom wife. My salesman is above excellent. He makes you feel he is looking out for your best interest. Always a pleasurable experience. I highly recommend him. More

We were searching for a bronco sport and were told that they had one coming in about two weeks and had them put our name on it. The exciting day arrived and we were called and told our car was in and we co they had one coming in about two weeks and had them put our name on it. The exciting day arrived and we were called and told our car was in and we could come pick it up, so we insured it and had the down payment in hand planning to leave with it that day. As soon as we got back from our test drive, our salesman was waiting for us, and walked up to the car as we were still inside checking things out. He informed us that the car had already been sold. Great, so now I was out of a car that we desperately counted on for commuting. I asked for a loaner, as they said they could get us a new bronco sport in late October, and was denied and they suggested renting a car for that long, also even said they would check into getting their discount from enterprise for us. We emailed and called about an update, and were told we’ll get back to you. Never happened. On your own website, you claim to pride yourselves in customer service, but that is a false claim in my opinion. I’ve worked in the customer service industry for 15 years and can assure you that you have made absolutely no effort to acquire a family of customers for life. I will be sure to take my business elsewhere, since you clearly do not care for it anyways. We were able to get an outer banks bronco sport in 10 days elsewhere, so for being a car dealership, you sure didn’t try for our business. More

I’ve bought Ford vehicles from several Ford dealers over the years, my last few vehicles have been from Taylor Ford, my dealer, Phil, helped out a lot and didn’t give me the run around, he explained everyth the years, my last few vehicles have been from Taylor Ford, my dealer, Phil, helped out a lot and didn’t give me the run around, he explained everything very well, and I have to say I love my new 2021 F150 More

I have purchased several vehicles from Taylor Ford. Bryan Patton is our sales representative. He is awesome to work with to say the least. My wife and I appreciate his patience with us as we figure out what Patton is our sales representative. He is awesome to work with to say the least. My wife and I appreciate his patience with us as we figure out what we want to do. Bryan literally bends over backwards to make each experience a great one. I especially appreciate how he handled my (at the time, very young) daughter when she made her first new car purchase through him. She has since utilized his services a second time. More

I had a great experience at the dealership everybody was friendly and helpful I always recommend Taylor Ford to all my family and friends. I can't wait to go back. friendly and helpful I always recommend Taylor Ford to all my family and friends. I can't wait to go back. More

Everything was great at Taylor ford they were able to get me in a great new Ford Edge everyone was friendly and helpful with the car get me in a great new Ford Edge everyone was friendly and helpful with the car More