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Taylor Ford

Taylor, MI

4.7
1,992 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,992 reviews

December 11, 2014

Great job! Buying our car was the fastest & easiest deal we've ever made. We knew we wanted a new 2015 Mustang. Mr.Succurro wanted to make sure we were happy. More

by ninamariarocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Succurro
Dec 12, 2014 -

Taylor Ford responded

Nina, we appreciate you taking time to leave us a great review! We are pleased to know that Frank did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Tricia Read- Customer Care Manager

October 02, 2014

Easy to work with, Got me everything I neded I was referred to Frank Succurro by my grandparents. I went in and Jim Barker got me the keys so I could test drive and talked some initial numbers w More

by karls0991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barker, Frank Succurro
Oct 03, 2014 -

Taylor Ford responded

It was a pleasure to read about your first buying experience working with Frank. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Tricia Read- Customer Care Manager

September 05, 2014

Avoid This Dealership Sadly I was Highly Upset by this dealership. I purchased my car from this dealership and was very happy until my car needed work due to 3 different sh More

by Rapheal101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Sep 23, 2014 -

Taylor Ford responded

Please accept my sincerest apologies for what has taken place since visiting our dealership. If you could please contact me directly, I will do everything I can to correct the situation and show you that we do greatly appreciate you choosing our company to assist you with your automotive needs. I look forward to hearing from you and delivering the customer service that you deserve. We hope to gain the opportunity to sincerely make it up to you. Sincerely, Mandy Friday-Customer Relations Manager mandyf@shoptaylorford.com

August 04, 2014

My New Fusion My new 2015 Darkside Fusion is great. John Kovach was great! He knew I had little time and money and what I wanted. He found it for me and took car More

by lisagail13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Perry
Aug 19, 2014 -

Taylor Ford responded

Congratulations on your new 2015 Fusion! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with John was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Tricia Read- Customer Care Manager

June 17, 2014

Excellent Service This is the second time my husband Gerald Kuck and I have leased a new Ford from you. We are very satisfied with service and especially Scott. He is a More

by rekuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2014 -

Taylor Ford responded

Thank you so much for writing to us. We enjoy reading about your experience at Taylor Ford.If there is anything else we can do for you please don't hesitate to give us a call. Enjoy your new car! Sincerely, Tricia Read- Customer Care Manager

June 06, 2014

most definately The big "Guaranteed Highest Trade In" sign was what brought us in to Taylor Ford. With the idea to get out of my truck and into something more practi More

by jdwear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Succurro
Aug 19, 2014 -

Taylor Ford responded

Thank you so much for your positive feedback. It's truly great to hear what a terrific experience you had with us at Taylor Ford. We hope that you've been enjoying your new vehicle. If there are any questions or concerns along the way, please feel free to let us know. Sincerely, Tricia Read- Customer Care

May 28, 2014

Hooray! Taylor Ford Great job as usual. Don is an exceptional sales professional. We always feel welcome at Taylor Ford. I just wish Ford for allow for more early lease More

by dmoyanaise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Moya
May 26, 2014

husband Very friendly. Great service and pleasant staff. Will recommend the dealer to others. Stepdaughter is looking for another vechile and will send her to More

by Gregory 53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
May 19, 2014

Taylor Ford Throughout the years i have purchased several cars/trucks/suv's from Taylor Ford. I have always received excellent customer service at Taylor Ford. I More

by cynthiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2014

Jim was great! My experience at Taylor Ford was wonderful to say the least. Coming in as a nervous first-time buyer, I was walked through each process with extreme More

by LizzieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barker
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