Team Dodge Ram of Myrtle Beach

Grady was very understanding in what i Wanted and didn’t pressure me to buy anything till I was happy . didn’t pressure me to buy anything till I was happy . More

I went for an oil change, no problem, but it did take two hours to complete. hours to complete. More

Great service and very short wait time! I called and they were able to get me in on the next Saturday coming up. Everyone was very friendly! Worth the drive to get my car serviced here! I called and they were able to get me in on the next Saturday coming up. Everyone was very friendly! Worth the drive to get my car serviced here! More

Vacationing in Myrtle Beach and had issues with rear break. Called late in the day and got appointment for the next day. They had to order parts so they gave me a courtesy ride to our rental. Picked break. Called late in the day and got appointment for the next day. They had to order parts so they gave me a courtesy ride to our rental. Picked me up the next day when truck was fixed. Very good experience. Would go back if needed. More

This is the 5th vehicle I have purchased from here. ..three in 4 weeks. Grady is our salesman and only salesman. He makes the experience painless and he is a complete professional. I 9nly buy from him. ..three in 4 weeks. Grady is our salesman and only salesman. He makes the experience painless and he is a complete professional. I 9nly buy from him. Great vehicles, knowledgeable staff. Steve in finance, Glenn the sales manager, and of course the one and only Grady. I won't huy unles he is there. Thank you so much for making my little girls dreams come true with her new car. Thank you all! More

I’ve worked for addy’s since 2018. They’re a great employer, and of very few dealerships that won’t sell a vehicle they can’t stand behind. They have restrictions on any pre owned vehicle they sell, a employer, and of very few dealerships that won’t sell a vehicle they can’t stand behind. They have restrictions on any pre owned vehicle they sell, and if it doesn’t pass a very Thorough inspection, they won’t sell it. My family has used their service dept for years before I was employed and they were always great. More

I have taken myVehicles in for service three different I have taken my Vehicles in for service three different times. First time for tire replacement took 4 plus hours to replace one tire. The last time I have taken my Vehicles in for service three different times. First time for tire replacement took 4 plus hours to replace one tire. The last time they took my truck in to diagnose a temperature light coming on it it was not over heating. Two days after dropping It off I called for the status. They told me the person that is assigned to it took two days off. It was as diagnosed with a main computer malfunction notion. They tried to get one off the internet and said it would take several days. Other than one call to me the service rep never called me to keep me informed unless I called first inquiring about the status. I was finally told that the order was cancelled because the company was having trouble getting the computer. After mor than week with no progress I went to the dealership and took my vehicle back and ordered a computer myself and installed it. The employees at Addys’s are very courteous but seem to be overwhelmed and unorganized one person doesn’t seem to know what the other is doing. I will never go there again. More

I have to say this was the most pleasant car shopping I have ever experienced, Grady was my salesman, his customer service was over the top !!!! Went to look at a specific truck and Grady never tried to g have ever experienced, Grady was my salesman, his customer service was over the top !!!! Went to look at a specific truck and Grady never tried to get me to look at something different, I told him what I wanted to be in the truck for and he went above and beyond to make sure that happened and it did ! I couldn't be more happier with another car lot or salesman, I will always be a loyal customer from now on and not only me but anytime my kids are looking for a vehicle that's where I will be sending them ! More

I have tried for the past year to have the DEF system in my Ram ecodiesel repaired - the service department at Addy Harbor Ram took the bull by the horns and obtained approval from Ram to service the truck my Ram ecodiesel repaired - the service department at Addy Harbor Ram took the bull by the horns and obtained approval from Ram to service the truck at no cost to me. I cannot begin to express my appreciation to the service manager and the service representative More

Jason is very confident and with sales and fixing issues caused by the sales managers and front desk crew themselves. Jason doesn’t finish what he says is getting done after sales been made as in you gotta caused by the sales managers and front desk crew themselves. Jason doesn’t finish what he says is getting done after sales been made as in you gotta see this guy and that guy to get the plate information you need done. All about a sale and learning from the horrible front desk staff who are rude and aren’t like a real dealership who would know when your score is a set level to go to specific banks and build relationships with bankers who approve loans for people like other dealerships do. The General manager had to help out and overcome road blocks the sales manager or sales managers and counter guys all need improvements on and better attitude towards customers. Jason could use better improvement by when he has a match on a located vehicle that when he tells his customers a made up story saying one vehicle was sold when it wasn’t at the time they wanted sale done right then and there and all these extra promises the dealership never came through with too which is sad. I’ve worked with the GM in this case. I haven’t wrote reviews about issues in service which I were resolved and had few little issues here and there which we worked out. Everyone needs to know not to be forced to sign a deal of which they would call it when not even getting full documentation and documentation isn’t a legally binding agreement since it doesn’t show a purchase price either or date or purchase finance terms any we owe forms and a copy of a deal agreement. They will try to take your money if you feel they did reach out too a attorney locally or message me I’ll refer you to the best one for a case like this. Everyone needs to know about the issues and bad experiences people have had they tried offering a payday as in couple free oil changes to give them 5 stars which I have the text messages from service department too. That’s probably only reason they have ratings that show as good. More