Team Kia of El Cajon

I went down for an appt due to your service team getting oil inside my car. When I brought this to the attention of the location I was apologized to and told in text, that per the manager, I would get a VI oil inside my car. When I brought this to the attention of the location I was apologized to and told in text, that per the manager, I would get a VIP wash due to the issue. Keep in mind, I love about 40 minutes away from this location. When I went down and spoke to the same person that wrote me the text they took care of the issue they caused and did nothing else. You should live up to your promises. Unfortunately, it seems as though poor service is what this location is known for. More

This Kia location and specifically Sol who helped me deal with another unfortunate engine issue in a month, was outstanding with her customer service and made my experience much better than I had previously with another unfortunate engine issue in a month, was outstanding with her customer service and made my experience much better than I had previously at another dealership. Thank you Sol! I’ll definitely be back! More

The employees here are very friendly, and I was never pressured to purchase a vehicle right away. However, after I got my car serviced on the 9th, I noticed the right front wheel was making noise. I didn pressured to purchase a vehicle right away. However, after I got my car serviced on the 9th, I noticed the right front wheel was making noise. I didn’t trust driving back to the dealership, so I took it to a local automotive shop and it turns out the wheel had come loose and was about to fall off. It left me feeling less confident in Kia’s service. More

Alan and Laura were very helpful. The shuttle service was helpful to get to and from work. Car is back to full strength! The shuttle service was helpful to get to and from work. Car is back to full strength! More

Bought my KIA EV6 in May 2022 for $42000 sticker price n got out for $68,000. Way too much for just EV6 light Wind.I just need a car that day n not knowing price way too much. Car had a recall and when I tr got out for $68,000. Way too much for just EV6 light Wind.I just need a car that day n not knowing price way too much. Car had a recall and when I tried to trade in after a month for KIA, they don't want to negotiate and don't want to give me my rebate of $300 for military discount. And when I took my car to get recall fixed, I got charged $190 for diagnostic fee. Not only bad service, bad customer service, greedy people and all want to make money out of me. Don't ever buy in KIA EL CAJON. More

Was thinking of going and looking at a new car. After talking with my friend that just bought a BMW from them I changed my mind. They where shaddy to say the least. Do not go to this location. It's After talking with my friend that just bought a BMW from them I changed my mind. They where shaddy to say the least. Do not go to this location. It's a waste of money and time. More

My granddaughter found a used car on the website and we drove to this dealership to view and drive it. After driving and completing the application, it took over an hour before her “closer” came to speak w drove to this dealership to view and drive it. After driving and completing the application, it took over an hour before her “closer” came to speak with us. The price he quoted was almost 12K more than the Internet price. He justified the pricing as additional “dealer installed” accessories and extended warranty. We were looking at a certified so as to stay in her budget ( not to have to buy a warranty). He then offered to discount the garbage accessories down to just under $5000. We later found the car on their website for $500 less than originally advertised…which would have made the deal. This place was horrible BTW Samantha was super. Management not even close More

I stopped in to Kia of El Cajon to get quote for selling tbem my used Forte. I was helped by Zack and Pedro...We worked out a deal that was very fair and I was definitely happy with tbe price they paid an tbem my used Forte. I was helped by Zack and Pedro...We worked out a deal that was very fair and I was definitely happy with tbe price they paid and the service I received. Very friendly and helpful guys!! I would recommend Kia of El Cajon to anyone looking to buy or sale a vehicle. Outstanding customer service!!! Thanks guys! Ken S. More

I want to thank Richard for not only getting me a new car but words of advice. He got me in and out with what I wanted. Richard is a very knowledgeable and kind salesman. I recommend to go see Richard if you but words of advice. He got me in and out with what I wanted. Richard is a very knowledgeable and kind salesman. I recommend to go see Richard if you need a car. Thanks Richard for all your help I truly appreciate it. More