Tenvoorde Ford

Tires New tires put on our car. Service was done quickly and professionally. Price was very reasonable and there were no hidden surprises. It was a great New tires put on our car. Service was done quickly and professionally. Price was very reasonable and there were no hidden surprises. It was a great experience More

No problem with the service, but cost is high! I have no problem with the service or the personnel working there. I just do not feel that getting a semi synthetic oil change should cost $56.23. I have no problem with the service or the personnel working there. I just do not feel that getting a semi synthetic oil change should cost $56.23. More

Left the dealership happy. Walked in to dealership needing help. Dan greeted me. Found a nice truck at a fair price and bought it. Kolin was very helpful as well. Walked in to dealership needing help. Dan greeted me. Found a nice truck at a fair price and bought it. Kolin was very helpful as well. More

Will never be back We brought our f150 in for the shifting recall, and they did the recall but we were told we needed a new water pump. We were told it was leaking and We brought our f150 in for the shifting recall, and they did the recall but we were told we needed a new water pump. We were told it was leaking and the tank was empty. We brought it to our mechanic and he said that is a bunch of crap. There is nothing wrong with it and it isn't leaking. I think your service department tries to find things wrong when you do a recall just to make some money off of the recall More

Zierden recall on Ford Edge The vehicle was brought in for a recall. I declined further service when setting up the appointment. I learned a check of the vehicle was performed a The vehicle was brought in for a recall. I declined further service when setting up the appointment. I learned a check of the vehicle was performed and was advised I had issues with my brakes and battery. I also found a scratch on my interior dashboard where the airbag was replaced. I feel that the facility looks for further work to be performed on the vehicles. More

Recall/Service Work Great experience. Jim was friendly and professional. Work was done as quickly, with no surprises. Jim Schall ,who helped us purchase the car initially Great experience. Jim was friendly and professional. Work was done as quickly, with no surprises. Jim Schall ,who helped us purchase the car initially, stopped in to check and see how everything was going. More

The service was very good and done in a timely manner. I had my brakes replaced and the job was done very well, in a timely manner and at a good price. The staff I dealt with we're very helpful. They got m I had my brakes replaced and the job was done very well, in a timely manner and at a good price. The staff I dealt with we're very helpful. They got my vehicle in and out quickly and also set up shuttle service for me. More

First new car Family dealerships are some of the best in my eyes. Coming here as a kid and seeing all the cars and people do their work made it easier to want to tr Family dealerships are some of the best in my eyes. Coming here as a kid and seeing all the cars and people do their work made it easier to want to try and buy a car once I got older. Dan Larsen was working here when I was young and the one that sold me this amazing car. He was super helpful, friendly and wasn’t pushy, or pressured me into anything. I felt very well cared for and everyone else was the same way. More

Great experience We purchased a used Toyota 4runner from them. The sales person, George, was very helpful and attentive. The vehicle was just as shown in the ad. it wa We purchased a used Toyota 4runner from them. The sales person, George, was very helpful and attentive. The vehicle was just as shown in the ad. it was a good buying experience! More

Communication issues The dealership ran a credit report without authorization. I was clearly up front w/ sales rep that I had my own financing, yet the rep didn't ensure t The dealership ran a credit report without authorization. I was clearly up front w/ sales rep that I had my own financing, yet the rep didn't ensure the finance person didn't run it. I was then told there is no way to pull back the report to avoid the ding. The sales rep and customer service person asked me similar and or already answered questions multiple times. TALK TO EACH OTHER! Also, when provided initial paperwork, I saw a $199 fee for "Theft Guard". I was not told this up front. I asked and was told this is done on all their vehicles. It is VIN etching on all the glass to help prevent or recover a stolen vehicle. It was removed when asked to do so but shouldn't have been slipped in before closing the deal. The overall experience left me feeling like just a transaction, not the start of a long-term relationship for my future business. Recommendations can be positive or negative and I review both positive and negative experiences. I would have to think long and hard about doing business here again. It felt like a cliche dealer experience. I could get that vehicle elsewhere, I would have thought the World's Oldest Ford Dealership would have their act together better than this. Also, many of the ceiling tiles were stained. Clean the place up. More