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Tenvoorde Ford
St. Cloud, MN
2,052 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,052 reviews
November 14, 2018
Excellence of a dealer An automobile I had searched for in the past, happened to pop up on my feed in Facebook. The exact car I had been searching forat a better price then An automobile I had searched for in the past, happened to pop up on my feed in Facebook. The exact car I had been searching forat a better price then I had seen before. I called on the vehicle, left a message and they returned my call within 25 minutes. I made arrangements to see the car and test drive it, drove about 100 miles to see it, made arrangements and drove it home that afternoon. They were great to work with and very speedy getting back to me.. I can't say enough. They were wonderful!!! More
by ase441
Verified CustomerEmployees Worked With
Kolin Miley, Jim Schall
November 14, 2018
TERRIBLE SERVICE!! AVOID Avoid at all costs! We bought a new vehicle from Tenvoorde and there was an issue with the front end. They assured us it would be fixed if we purchase Avoid at all costs! We bought a new vehicle from Tenvoorde and there was an issue with the front end. They assured us it would be fixed if we purchased it. After a tech looked at it they told us it would be $1200 to fix it, even though we were told it would be covered. Then they decided to fix another issue that popped up on the truck “out of good faith” without consulting us first. Then the managers argued with me calling me a liar and saying I was taking advantage of them. We ended up having to pay for repairs that we were told were covered. After all was said and done - the check engine light came back! We took it to another dealer to avoid the rudeness of Tenvoorde and turns out they never reprogrammed the truck after they installed the new parts! Avoid if you don’t want to spend unnecessary money and be called a liar. More
by NikkiB
November 14, 2018
Very good experience Actually great experience. Everyone was very knowledgeable or could find the answer to my questions. Zero complaints! Would and will recommend this de Actually great experience. Everyone was very knowledgeable or could find the answer to my questions. Zero complaints! Would and will recommend this dealership. Next time I need a vehicle I will drive the 250 miles from home to do business with them More
by mjbeczkalo
Employees Worked With
Other Employees :
Chris for my detailing questions and choices , Gene Fredrickson, Tony Smebak
July 03, 2018
Excellent salesman! Went and test-drove a vehicle this past weekend, salesman named Zach went above and beyond muy expectation, friendly and enthusiastic and knowledgeabl Went and test-drove a vehicle this past weekend, salesman named Zach went above and beyond muy expectation, friendly and enthusiastic and knowledgeable...I would definitely recommend! More
by Breesy
Employees Worked With
Zach Stumpf
May 29, 2018
Low ballers Went here to look at a Super Duty. Terrible place. Low ball trade in offer way below KBB and Edmunds and other dealerships. Salesman (Jim) is not wort Went here to look at a Super Duty. Terrible place. Low ball trade in offer way below KBB and Edmunds and other dealerships. Salesman (Jim) is not worth even dealing with. If you're not ready to make the deal then and there, he has no interest in talking to you. I asked them to lock my truck when they were done looking at it, do you think they did? Nope and left the windows down! They also called and texted me repeatedly before I went in. Very annoying! Go to Holt in Cokato or Lundeen in Annandale. They appreciate your business a lot more than these scammers do! More
by DavidM
Employees Worked With
Jim Schall
May 21, 2018
This is a review for Zack Stumpf The service we received from Zack was exemplary. We love his enthusiasm and his willingness to help in every way possible. We look forward to working The service we received from Zack was exemplary. We love his enthusiasm and his willingness to help in every way possible. We look forward to working with him again! More
by Bee Doll
Employees Worked With
Zack Stumpf
March 11, 2018
Great Salesman I have bought my last 3 cars from Tenvoorde because of one great sale associate. Got me everything I needed, looking out for my interests even after m I have bought my last 3 cars from Tenvoorde because of one great sale associate. Got me everything I needed, looking out for my interests even after my purchases and all with a smile. More
by Repo209
Employees Worked With
Darin Ennen
March 10, 2018
Phenomenal salesman I had the best buying experience the salesman Darin even went above and beyond by delivering my vehicle to me I would highly recommend Tenvoorde I had the best buying experience the salesman Darin even went above and beyond by delivering my vehicle to me I would highly recommend Tenvoorde More
by Ramon,thatguy25
Employees Worked With
Darin NN
July 11, 2016
Excellent customer service My wife and I bought a used vehicle from Tenvoorde Ford and were treated excellent through the whole process. Vehicle had 117,000 miles on it and when My wife and I bought a used vehicle from Tenvoorde Ford and were treated excellent through the whole process. Vehicle had 117,000 miles on it and when we got it home we had lights on and messages on the dash. Called them right away and they took care of the problem 100% for us. Very satisfied and would highly recommend them. More
by Satisfied customer
Employees Worked With
Sales
August 08, 2015
Out with the old, in with the new! Darin was especially helpful throughout the entire process which was such a relief being as how it was my first time dealing with a dealership. I had Darin was especially helpful throughout the entire process which was such a relief being as how it was my first time dealing with a dealership. I had never had a newer vehicle, something I can be proud of but I'm happy to say that now I do. Darin worked hard to make sure I was getting just what I wanted. He really cares about his customers, he treats them like they're more than just another sale. More
by rundale3253
Employees Worked With
Darin Ennen
