Tenvoorde Ford - Service Center

A little problem developed after tire rotation. Went back, Russ seen me pull in and came out and asked what was wrong. Talked about it and because of a time constraint I had rotated the tires back. Wil back, Russ seen me pull in and came out and asked what was wrong. Talked about it and because of a time constraint I had rotated the tires back. Will need to get the tires balanced, one of the rear tires is not balanced correctly. This is the first service on this vehicle since I bought it from another dealership. More

Excellent service! Heard my story of our first & new RV with the engine light on. . Diagnosed and repaired within the time we needed to keep our trip schedule. Thanks to the technician that got it in and m with the engine light on. . Diagnosed and repaired within the time we needed to keep our trip schedule. Thanks to the technician that got it in and made it a successful venture. Glad to have found our go-to service center. We’ll be back! More

Great service and easy to get in , have the work done am be on the road at a reasonable price! Always look forward to a visit be on the road at a reasonable price! Always look forward to a visit More

Overall, I had a great experience with this dealership. My service advisor, Mike, was extremely friendly and was very easy to work with! I highly recommend Tenvoorde for your vehicle needs. My service advisor, Mike, was extremely friendly and was very easy to work with! I highly recommend Tenvoorde for your vehicle needs. More

Will never purchase from this dealer again and definitely would not bring there for service work. Don't buy the rust protection package from them unless you like your paint being spackled with rhino lining. would not bring there for service work. Don't buy the rust protection package from them unless you like your paint being spackled with rhino lining. More

The service was great. I'm not sure who helped me, but I am giving each member of the service department a 5. I know they all give great service as that is the Tenvoorde way!! am giving each member of the service department a 5. I know they all give great service as that is the Tenvoorde way!! More

The service techs called me but no one wanted to replace a license plate bulb or any of my requests as I bought my vehicle from choice auto NOTHING I requested beyond the services of undercoating got done i a license plate bulb or any of my requests as I bought my vehicle from choice auto NOTHING I requested beyond the services of undercoating got done in a week of having my vehicle as they each seemed to pointing fingers at each other simple put still waiting on the backup camera request also wondering if that will happen still as they each pointed fingers at who's paying for definitely not the customer one unimpressed customer More

They did not charge me for extra labor after a faulty part was used which I appreciated. Their customer service was excellent and they made sure that I had a reliable vehicle to use while my vehicle was part was used which I appreciated. Their customer service was excellent and they made sure that I had a reliable vehicle to use while my vehicle was in for repairs. More

When I brought my car in I was standing for about 20 minutes in the service center before anyone even acknowledged my presence, much less helped me. A couple of the guys looked like they were actually w minutes in the service center before anyone even acknowledged my presence, much less helped me. A couple of the guys looked like they were actually working, but others appeared to just be standing around chatting. Maybe they were on break, I don’t know, but someone easily could have just acknowledged me and let me know someone would be with me soon. But what’s the point of scheduling a time to drop off your car if no one is there to help you at that time and you just wait for 20 minutes? My issue was fixed, so there’s that. But I was not happy with the customer service experience. More