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The Autobarn Volkswagen of Countryside

Countryside, IL

4.9
1,412 Reviews
Welcome to The Autobarn Volkswagen of Countryside! We want to give a big thank you to all of our customers for making us one of the top dealers in the Midwest for the last ten years! You can look forward to a non-confrontational approach, friendly sales staff, huge inventory, and a customer friendly parts and service department. With our VIP program, free car washes after purchase, and loaner car service, you will see why we are the #1 VW dealer group in the Midwest.
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6161 Joliet Rd

Countryside, IL

60525

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Showing 1,412 reviews

November 12, 2022

No one ever answered a specific question. All BOT or auto responses never responding to questions about cars down as in stock on their web page More

by fredwsmail
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not shown.
Nov 22, 2022 -

The Autobarn Volkswagen of Countryside responded

The Autobarn Volkswagen of Countryside responded privately on 11/14/22 9:52 AM Thank you for taking the time to leave this review. Since we do not use BOTs or auto responders, we were very surprised to see these comments. We would like to look into this further, but without some way to identify your inquiry we are unable to do so. We did search for inquiries with the first name Fred, but there have not been any within the past 2 weeks. It is not uncommon for individuals that are shopping multiple dealers to mistake one for the other so perhaps that is what happened here. We also occasionally hear that some of our emails are directed to spam or junk folders, so it's possible our responses are in one of those files. Either way, we would like to resolve this confusion and would be grateful if you could call us directly at 708-354-6600, or respond with the name, phone or email you used when you contacted us so we can see what happened. Thanks again, and we look forward to hearing from you.

November 06, 2022

I think now they are on the right path with great customer service! Very good! More

by Jeromey S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
November 03, 2022

The best dealership I ever encountered. The staff friendly and know what they’re doing. More

by Naty lamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
Nov 05, 2022 -

Naty lamba responded

Happy with the service and satisfied

November 03, 2022

Very impressive dealership. Got appointment very quickly. Oil change and cabin air filter replacement performed promptly. Diagnosed blower motor problem. Will be returning f More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Danny was great from start to finish. He really worked hard to make this deal happen. More

by PJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Jasim
October 29, 2022

My experience at this dealership was very good. Dealing with Danny Moreno was very pleasant. He was very knowledgeable and covered everything I needed to know what I was was getting. More

by Sheila.Kingston1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

First time purchasing a car and electric vehicle at that. We have been working with Miguel since July and he we couldn’t have been happier. We can’t say enough about his professionalism and communication ski More

by aguerr2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Good service, but pricing is kinda high. Usually get repairs/ service right the first time (except when I had a short in my turn signals. That took 3 visits for the correct diagnose.) Servic More

by SG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
October 20, 2022

I am so happy with this dealership that I do recommend it. The personnel is extremely friendly and helpful. Jonathan Smith was the best. The lounge is very comfortable and has coffee, TV and goodies to More

by mcz69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Never have anything negative to say about VW AUTOBARN in countryside! Have purchased all 4 of our VWs here! KEEP THIS TEAM TOGETHER! More

by janieburmeister1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Gankhuyag, Ronnie Haleem
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