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The Autobarn Volkswagen of Countryside

Countryside, IL

4.9
1,406 Reviews
Welcome to The Autobarn Volkswagen of Countryside! We want to give a big thank you to all of our customers for making us one of the top dealers in the Midwest for the last ten years! You can look forward to a non-confrontational approach, friendly sales staff, huge inventory, and a customer friendly parts and service department. With our VIP program, free car washes after purchase, and loaner car service, you will see why we are the #1 VW dealer group in the Midwest.
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6161 Joliet Rd

Countryside, IL

60525

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Showing 1,406 reviews

September 14, 2021

The dealership was clean, everyone inside was friendly and offered to help. We were offered drinks and a snack if we would like one. Abe approached us outside and right away was friendly and courteous. More

by Tiguan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Gankhuyag
September 13, 2021

Abe was such a great help. I would recommend him to anyone. He answered all of my questions and was extremely thorough with the whole process. More

by Dorothy Kuklinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Gankhuyag
August 24, 2021

First time walking in to a Volkswagen dealer and I was greeted by Miguel D. From start to finish, Miguel answered all my questions. Alot of them. Me never having a Volkswagen in my life, Miguel took the t More

by JAguilera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Ronnie was very helpful in assisting me, very knowledgeable, informative & found me the best solution with my passat. I have recommended him to all fellow VW owners. SEE RON! More

by Joe S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
August 05, 2021

Abe was knowledgeable of the SUV I was looking for which made it easier for me to make my pick between SUV’s. Abe was friendly and made it easy to as questions. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Gankhuyag
August 05, 2021

Steer clear!! Trying to charge 699.99 for a SWAT gps system that they state can’t be removed. Inquired with other VW dealer and this was an option for customers to have or be removed. Yet the autobarn More

by Gotwake08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Modestas Rickevicius
June 22, 2021

Great guy. Personable, knowledgeable, et cetera, I’m really just trying to fill the 25 word minimum. Great salesman, the rest of this is filler. More

by iboughtavolkswagen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Vujanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Regep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Espinoza, Max Gankhuyag, Carsey Stamos
June 04, 2021

Bad experience ...I went in topurchase a used 2006 Bad experience ...I went in to purchase a used 2006 Nissan Pathfinder vehicle and in the middle of agreeing on the purchase price.. the salesal agent More

by Armando diaz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marek Hornik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

The Autobarn Volkswagen of Countryside responded

We are sorry that you missed out on this one Armando. But, in all fairness, you did have the opportunity to purchase the vehicle first. Another person came in eager to purchase at the advertised price while you were attempting to haggle for a better deal. It would have been unfair for us not to sell the vehicle to the first person that agreed to purchase.

Jun 18, 2021 -

Armando diaz responded

That is not an accurate response to what transpired, I was not haggling and I let the Salesman know that I had firm plans on purchasing the vehicle, and was not there to haggle and waste any ones time. I did make offer of 500 less than was advertised...at which point he returned and let me know the vehicle wad sold. But on the bright side...kudos to a great experience at Dundee Ford...I found a newer vehicle 2014 Kia Sorrento ...loaded ...at a slightly higher price point, but a much better deal and overall experience!! Will definitely recommend Dundee Ford!

June 03, 2021

Our 5th vehicle from this dealership. Could not have asked for a better service. They take their time to explain to you and answer all of the questions you. No matter how many you have!. Always a gre More

by ocampo182
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Espinoza, Max Gankhuyag
May 15, 2021

(Miguel Dominguez) is amazing, he was able to help me secure a car I was searching everywhere for. He also made this experience great, which happens to be my first car buying experience!, highly recommen More

by N6s13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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