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The BMW Store
Cincinnati, OH
1,678 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,678 reviews
May 26, 2015
Bought a BMW 5 series Had a great experience with both John and Chico. I got a really fair price for both my trade in and the vehicle i purchased. Had a great experience with both John and Chico. I got a really fair price for both my trade in and the vehicle i purchased. More
by Reyes-Villa
Employees Worked With
May 21, 2015
I had an excellent experience I had a great experience at the BMW store all collect was very professional straightforward and answered all my questions I feel the experience there I had a great experience at the BMW store all collect was very professional straightforward and answered all my questions I feel the experience there was very excellent and would go back again More
by Bh428
May 21, 2015
Second purchase at the BMW store We recently purchased our second preowned BMW X.3 from John Beam at the BMW store. John is wonderful to work with - very knowledgeable and professiona We recently purchased our second preowned BMW X.3 from John Beam at the BMW store. John is wonderful to work with - very knowledgeable and professional but also easy going. The car was in beautiful condition and again the perfect choice for our needs. - both from a practical standpoint and fitting our budget. This dealership's cars are very fairly priced - we even got on the Internet with John together to compare market values on the same car we purchased. I highly recommend John and this dealership. More
by Cincinnati Customer
Employees Worked With
May 21, 2015
First BMW Owner Great buying experience with John at the BMW store. He kept our purchase within budget and did not try to sell us car we could not afford. John was Great buying experience with John at the BMW store. He kept our purchase within budget and did not try to sell us car we could not afford. John was very knowledgeable with the mechanics of the car and took time to go through all of our concerns and questions, including putting the car up on a lift for us to inspect the underside. We are very please with our experience and our BMW purchase. More
by PStructure
Employees Worked With
May 19, 2015
Great Experience The staff at the BMW store were all very professional and accommodating. The sales person we worked with, Dean Stathes, answered all of our questions The staff at the BMW store were all very professional and accommodating. The sales person we worked with, Dean Stathes, answered all of our questions, but never made us feel pressured, which is a big negative in my book. He helped us order a new car when there was not a car available on the lot that met our needs. The whole process was very easy and our new car arrived about 2 weeks after ordering it. Overall a great experience! More
by lmtrout
May 17, 2015
professional service The car purchase process from start to finish was made very easy by this dealership . They showed enthusiasm for our business without being pushy. The The car purchase process from start to finish was made very easy by this dealership . They showed enthusiasm for our business without being pushy. They explained all the options clearly and gave us time to consider which car to buy with no feeling that there was an end of the month sales deadline. Would definitely recommend this garage and sales team . More
by Jane5
May 14, 2015
Positive Experience Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would hi Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would highly recommend. More
by MDennis9136
Employees Worked With
May 13, 2015
Fantastic Experience My experience with The BMW Store was exactly what it should be like to purchase a new vehicle - honest, exciting, and professional. Mat was very know My experience with The BMW Store was exactly what it should be like to purchase a new vehicle - honest, exciting, and professional. Mat was very knowledgeable about the car and process of purchasing. I knew what I wanted when I went to the showroom and he never persuaded me in another direction. The Finance Manager, Chico, was really great to work with as well. I would highly recommend Mat at the Store for BMW purchases. More
by TLW
Employees Worked With
May 07, 2015
Awesome Great experience, very friendly and helpful, my wife and I both love the car. Mat was very knowledgeable about the car, warranty and service. Everythi Great experience, very friendly and helpful, my wife and I both love the car. Mat was very knowledgeable about the car, warranty and service. Everything was ready when I arrived, and all transaction’s where completed in a timely manner. Great Job More
by Jwg
Employees Worked With
May 06, 2015
Awesome expierence My buying expierence was awesome . Julian was honest and professional and made the buying expierence pleasure able . Quick deal and fair deal . Answer My buying expierence was awesome . Julian was honest and professional and made the buying expierence pleasure able . Quick deal and fair deal . Answered every question I had . I thought I left some paperwork in my old car and Julian was quick to check on it and get back to me. I highly recommend visiting this store if your looking for a used car. More
by mad max
