The BMW Store

New 335i to Replace My 15-Year-Old-from-New 328i Chris Lykins' whole approach meant we had an excellent purchasing experience, and he did have to be very patient since it was two years before we were Chris Lykins' whole approach meant we had an excellent purchasing experience, and he did have to be very patient since it was two years before we were ready to buy the vehicle! He gave us a great day in early 2012 when we visited to test drive the then new F30 3 Series, but it wasn't possible to specify the vehicle we wanted so we waited. We'd enjoyed how he'd looked after us so well that when the time came for us to buy a few months ago we called him up even though there are several BMW dealers much nearer to us. He's a real enthusiast himself who cares about the cars and it was clear that our experience really mattered to him. Our order was arranged over the phone/email and using his knowledge he was able to find a production slot 6 weeks earlier than our local dealer. He helped us track the production and transportation, we had a very enjoyable afternoon picking up the car 6 weeks later, and he continues to check we're happy with everything (there are a couple of very minor issues that need sorting). We also enjoyed our brief dealings with Ric Koresky and Conor O'Somachain, who also made us feel very welcome. We love the car and it's been a great experience - and we were back a week later to test drive the new Minis... More

Car Search I have driven BMW's for ten years and I was looking for a new car. I found one online at the BMW store and Paul Kolleck contacted me. I went to the BM I have driven BMW's for ten years and I was looking for a new car. I found one online at the BMW store and Paul Kolleck contacted me. I went to the BMW store and I drove two BMW's with Paul and I bought the one I saw online. My overall experience from the time I walked into the dealership and finally decided to purchase my car was excellent. Friendly, knowledgeable, and professional, Paul was great to work with. I would recommend Paul and the BMW store for your next car. More

First BMW - won't be my last This was my first time looking at a BMW. I had never been to the BMW store before. Dean States was friendly, helpful and appropriate with his follow-u This was my first time looking at a BMW. I had never been to the BMW store before. Dean States was friendly, helpful and appropriate with his follow-up. When I decided on a particular car he was just great with the entire process. Essentially the process was easy and the car is GREAT. What's not to like? - I will be back for my next car. More

Pre-Owned BMW 328xi Purchase I was pleased with my purchase of a pre-owned BMW. Brandon Mitchell worked with me to address and resolve some minor concerns with the car prior to de I was pleased with my purchase of a pre-owned BMW. Brandon Mitchell worked with me to address and resolve some minor concerns with the car prior to delivery. I will give recommendations for the dealership to others who may be interested in a BMW. More

Great car buying experience! My car buying experience with the BMW Store was all handled via phone as I am not local to the dealership. I must have to say that it was a very seam My car buying experience with the BMW Store was all handled via phone as I am not local to the dealership. I must have to say that it was a very seamless process with no issues. Sarah did a wonderful job in promptly providing me with all of the vehicle information I requested and even uploaded a YouTube video of the vehicle for me to review. My vehicle was shipped to my driveway in an enclosed transport trailer, detailed nicely and as I expected. More

Purchase a new car. I would recommend The BMW Store to all my friends and family. The customer service was wonderful with Chris Lykins when purchasing my car. He keep me I would recommend The BMW Store to all my friends and family. The customer service was wonderful with Chris Lykins when purchasing my car. He keep me informed on everything went out of his way in answering all my questions about the car. He always follows up when I call and e- Mail ASAP. In service I have to say my experience with Tim Gabbard has been great also when I had my 5 series. I feel like a teenager again driving my new 2 series More

Best Purchase Experience I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exci I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exciting. From the first moment of contact and throughout all transactions, we felt confident and secure of the service and quality we were receiving. Chris expertly attuned to our family's individual wishes and needs. All of my communications were responded to immediately. Chris's follow-up occurred on our terms exactly as we requested; thus, pressure-to-buy was not experienced, which was not the case of other dealerships. Questions were completely and honestly answered, and promises and predictions were accurate. Extra work on Chris's part resulted in a larger than previously quoted trade-in price on the day of the sale. These extra dollars could have easily gone to someone other than us - I thank Chris for getting the best price right up to the last minute and even after the new car transaction was complete. Adequate time was allotted and patience demonstrated so that I left the BMW property feeling confident about the use of the new car's many fabulous functions. Chris kindly came to our home the next day and coordinated the vehicle to operate with the garage door. Without exception, every facet of this purchase far surpassed any previous interaction with any dealership. The same professionalism, confidence, fairness and honesty was exhibited by Conor o'Somachain, Business Manger, and Ric Koresky, Manager. I have been a Lexus owner for 14 years - driving the new BMW is unparalleled. I sincerely appreciated the service and automobile you provide! More

A Great Experience I dreaded having to buy a new car because I've always disliked the car buying process. But Chris and The BMW Store managed to make the whole experien I dreaded having to buy a new car because I've always disliked the car buying process. But Chris and The BMW Store managed to make the whole experience easy and even fun. The customer service is outstanding and I never felt like I was being pressured. Chris is extremely knowledgeable and personable. I asked a lot of questions and he spent ALOT of time making sure I understood all the car's functions. I would recommend Chris and The BMW Store to anyone considering purchasing a BMW. More

JUST LIKE NEW DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW More

Hands down best service Excellent service. I was torn between my car and a car at another dealership, and BMW's attention to detail and wonderful customer service made my dec Excellent service. I was torn between my car and a car at another dealership, and BMW's attention to detail and wonderful customer service made my decision easy. More