I just took my X3 in for 3 parts that were recalled. They offered a loaner while they fixed it, which was nice. They really had a nice facility and seemed professional initially. When I went to pick up my car, I noticed small ants crawling around on the passenger side. I looked around on the ground and noticed a lot of ants on the ground where the car was. I decided not to say anything and I would just deal with it. Then I noticed a small rip on the passenger side dashboard, very close to the windshield. I spoke with Andre who was pleasant but unable to do anything for me. He then gave me a phone # for customer service, and I called in a complaint. They suggested I talk to Timothy Gabbard, the manager. He had an attitude, from the beginning, like I was making this up and they would not take any responsibility. It is a small rip, and I feel like they could have at least tried to address it. But instead, the problem was left for me to fix! How’s that for service?