Jeremy Durbin
Jeremy Durbin at The BMW Store

Jeremy Durbin

Service Advisor

The BMW Store

6131 Stewart Road
Cincinnati, OH 45227

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Jeremy Durbin

June 29, 2026

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Employee Rating

Friendly and respectful. A pleasure to use when I need to bring my car in for service work. Keep up the good work! More

by Ryanjhenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2026

Dealership Rating
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Jonathan is very knowledgeable, easy to work with, and is clearly interested in finding what matters most to his customers. He and the rest of the staff made the entire experience comfortable and focused on More

by jeff b
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 28, 2026

The BMW Store responded

Thank you for sharing your experience with our team at The BMW Store. We appreciate your feedback and are glad to hear the service met your expectations.

May 08, 2026

Dealership Rating
Employee Rating

My many thanks to Jeremy who provided quick attention and service after an unexpected pothole impact. Greatly appreciate the help, timely communication, and quick resolution. More

by CJJUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

The BMW Store responded

We appreciate your feedback and are glad our team could assist you promptly after the pothole impact. Thank you for choosing The BMW Store.

March 11, 2026

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Employee Rating

I had an outstanding experience purchasing my BMW X3 from The BMW Store, and I want to specifically recognize three people who made the entire process exceptional: George (Used Car Sales Manager), Paul (my s More

by Howard Gossmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

The BMW Store responded

Thank you for sharing your detailed experience with The BMW Store. We're glad our team could provide clear communication and support during your BMW X3 purchase and service. We appreciate your recommendation and wish you all the best with your vehicle.

November 12, 2024

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Employee Rating

Paul has been amazing to work with from the jump. He has been on top of every part of the process from the moment I stepped on the lot - helping me decide which vehicle was right for me, the lease, t More

by dan.carruthers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2024

Dealership Rating
Employee Rating

Paul Kolleck listened to our interest & was generous in giving us time to consider options. After the sale, he continued to contact us & assure we were comfortable with the purchase. Awesome care & atten More

by jph6275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

Jonathan was a huge help and kept me up to date on my m2 order. The staff have been nothing but nice and friendly. Stephanie was very nice and informative when I got my car helping me set the car up. It was More

by mrbevins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ric Koresky, Joe Gettler, Eric Fender, Jonathan Kumar , Stephanie bucklin

January 10, 2024

Dealership Rating
Employee Rating

I came back to The BMW Store for their competency, expertise and excellent service. My vehicles are awesome and the purchases and service experiences have been pleasant and rewarding. More

by David Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 28, 2023

Dealership Rating
Employee Rating

Great experience working with the BMW team. This was the fourth car I bought from the BMW Store, all with the same high level of service. More

by bzepf
Recommend Dealer
Yes

Other Employees Tagged: Ric Koresky, Amy Ludlum , Amy Ludlum

April 17, 2023

Dealership Rating
Employee Rating

Easy to deal with, I have purchased 8 cars there. Always professional. Would recommend without reservation. More

by Artarand
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck , Mark Harless

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