Nick Walsh

My first reaction to how well The BMW Store has treated me as a long time customer is responsiveness. My first BMW was an E30 purchased with them and now continuing to enjoy an E91 through 200,500 miles. F me as a long time customer is responsiveness. My first BMW was an E30 purchased with them and now continuing to enjoy an E91 through 200,500 miles. From last minute service needs through planned service, responsive, professional, courteous and thorough. Hats off to my service advisor, Matt Carelock, and the entire team from service techs through cashier and lot staff. Wunderbar. More

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My family and I have been customers of The BMW Store for over 42 years now. During this time, we have done extensive business with the dealership Parts, Service, and Sales departments involving more than a over 42 years now. During this time, we have done extensive business with the dealership Parts, Service, and Sales departments involving more than a dozen Bimmers. What has allowed this longevity and depth of relationship to develop is the consistency and excellence of the staff at The BMW Store. They have always proven to be honest and straightforward, truly knowledgeable, willing to put in the necessary effort and beyond, committed to excellence in workmanship, and oriented to their individual customers’ unique priorities. While there are too many individuals to mention, in recent years, I have worked primarily with Paul Kolleck (Client Advisor / Sales) and Joe Gettler (Service Advisor) backed by Jacob Tully (Master Tech) tech who, collectively for almost 15 years have been the team that has sold and supported me across ownership of three of my ///M model Bimmers! I have been consistently impressed and treated like a VIP and family member of The BMW Store. From a dealership perspective, even when eventually spendimg part of the year out of town, I will arrange my plans to continue doing business exclusively with The BMW Store. More

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The BMW Store provides fantastic customer service. From start to finish they are excellent. Amy, Ric,Nic and Susan are the best. BMW should be proud to have this team representing them. From start to finish they are excellent. Amy, Ric,Nic and Susan are the best. BMW should be proud to have this team representing them. More

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