The Highline Group

They Give "Used Car Dealers" a Bad Name My experience at this dealership was the worst experience both my wife and I have ever had buying a car. The people we worked with (Jimmy and Chad) a My experience at this dealership was the worst experience both my wife and I have ever had buying a car. The people we worked with (Jimmy and Chad) are not above false promises, twisting words, or lying. They were quick to come up with "easy" solutions to issues we pointed out on the vehicle and promised to get them fixed. Instead, we have found ourselves on the phone for hours, either on hold, or trying to get them to follow through on promises. Three months later we are still waiting, and getting around on a rental. I would never recommend this dealership to anyone. More

Great experience Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homew Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved. More

Excellent people from sales, finance, to delivery. My wife and I shopped allot of places but once I arrived at highline and experienced the fast, professional team here and how Chad went out of his way My wife and I shopped allot of places but once I arrived at highline and experienced the fast, professional team here and how Chad went out of his way to help with a whole group of people working to find what we wanted ( and we tried allot of cars ) I knew this was the place! They were so easy to work with and personable. When it came time to buy I was shocked at the low finance rate Mark got us, he is a great guy, all these guys are great and they get it done! I will be in the market for a second vehicle soon and no doubt I will be back. Bruce MacNeill More

They do a lot right! We ended up at this dealership while helping my son find his first car. Our salesman Ray was helpful from the start. He has been in the business for a We ended up at this dealership while helping my son find his first car. Our salesman Ray was helpful from the start. He has been in the business for a long time and was not one of those fly by nights that you run into when used car shopping. I had called in on a car that they had that had a recent price drop. I was in the area so I stopped by. They had the car out front waiting for me ready to go. This is not one of those sketchy used car dealerships. It is a large and professional outfit with everything from starter cars to Lamborghinis! The cars are clean, the dealership building is pleasant and the staff are professional. No high pressure here. nice touch that they offer bottled water and rest room locations (which were very clean. Delivery was simple, the car was beautifully cleaned and everything was as agreed. We will be back to work with Ray again and highly recommend! More

Professional, Friendly, Honest & Stress Free If you are in the market to purchase a vehicle you have to browse the lot at The Highline Group in Lowell first. Just recently I purchased a 2010 If you are in the market to purchase a vehicle you have to browse the lot at The Highline Group in Lowell first. Just recently I purchased a 2010 Ford Explorer Sport Trac, something that I’ve been looking for for the past two years I got notified from one of the online websites that this vehicle had just arrived and I mediately went to the dealership After thoroughly inspecting the vehicle it not only had very low mileage ,the condition was immaculate and it had more options then I expected They were kind enough to hold it for me for 48 hours to make a decision . I returned two days later and purchased the vehicle After that they took care of everything Registration-Inspection Stcker and Notified my Insurance company. When I picked up the vehicle it was waxed, buffed and completely detailed. Hats off to everyone at Highline for a pleasant and stress free experience. Thanks everybody Brgds, David More

My real dream car! I have now bought 4 cars from Highline and have had the best experience ever. May 2017, I bought a 1999 red Porsche 911 (996) from Highline. I never t I have now bought 4 cars from Highline and have had the best experience ever. May 2017, I bought a 1999 red Porsche 911 (996) from Highline. I never thought I would own a Porsche so it was a dream come true. Then in December 2017, I bought a BMW X1 for my daughter. Another excellent purchase. About three months ago, I traded in my 2011 Jeep Wrangler (that I loved) for a Porsche Panamera 4. I love that car and can’t wait until I can drive it in the snow. Having said all of this, I still was in the market for a 911 convertible with AWD (my real dream car). Well I bought one (and traded in my red 911 and got a fair deal) from Highline. I now have the car of my dreams and it is awesome! James, Charlie, Chad, Tony, and Mike have just been great! These guys also service my cars. I went to Porsche dealership for service and they did a great job but they also had dealership prices. The sales and service are both remarkable and I will only deal with these gentlemen from now on. Honestly these guys have great used cars with excellent prices and service. If you have a problem, speak directly with them and they are more than happy to help straighten out any issue. I highly recommend them and will buy from these guys only. They are my car guys!!! Thanks team Highline! More

ABSOLUTLY HIGHLY IMPRESSED I have been in the search for a new vehicle for some time before I landed on The Highline Motor Group in Lowell. First impression walking through the I have been in the search for a new vehicle for some time before I landed on The Highline Motor Group in Lowell. First impression walking through the door was very good. The sales staff was not jumping right in your face looking to make a purchase. I started off by looking on their website to find the vehicle I was interested in. The representative was not pushy and or to forward but more concerned in my needs and wants. Which again made a very good impression on me. When it came time to sign for the paperwork I sincerely offer my upmost gratitude to Zach. Beyond helpful and very straight forward. He always kept me in the loop and aware of the progression of the sale including the bank process. After signing for my new Ram 1500. The dealership only took 4 days to process the paperwork and I was able to come pick my new vehicle up. With everything this dealership did for me and made the process very EASY, I will for sure inform my family and friends to the Highline Motor Group in Lowell and the BEYOND EXECELLENT staff. Also I was not asked to leave a review. I offered and asked for a link to offer my sincere words to show how amazing this dealership was. More

Great experience! Had a great experience at The Highline Group! Ray really sold me on this Mini Cooper, and they repaired a gouge on the back bumper at no cost. They de Had a great experience at The Highline Group! Ray really sold me on this Mini Cooper, and they repaired a gouge on the back bumper at no cost. They deal with the registration and inspection right there, so all you have to do is pick your car up and go when it’s ready! Will definitely recommend to friends looking for cars. More