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The Highline Group
Lowell, MA
260 Reviews
We are a 29 year family owned and operated business! We offer competitive financing rates and terms for all credit levels and power-train warranties. We are named The Highline Group Motorsports however we have vehicles from 1969 to 2023 priced from $3,000 to over $200,000. We assist people with credit issues as well as people with perfect credit. We service what we sell and stand behind our product. Please come in and experience the way we do business. "Experience the Difference"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 260 reviews
November 01, 2017
Professional. We had a pleasant and professional experience buying the car. We got a great deal on the car and expect to buy another car from them. We had a pleasant and professional experience buying the car. We got a great deal on the car and expect to buy another car from them. More
by Peter Stone
Employees Worked With
Helpful October 30, 2017
Last Stop Was the Best I was looking for a car that met 3 criteria. Didn't have any luck until I found High Line. They had just what I was looking for at a price I could aff I was looking for a car that met 3 criteria. Didn't have any luck until I found High Line. They had just what I was looking for at a price I could afford. Jimmy was great and made the transaction simple and easy. It was a great car buying experience. More
by Mom's new car
Employees Worked With
October 29, 2017
Great service The Finance team went above and beyond to find the best car available for me. Fast service, went home with the car the same day. The Finance team went above and beyond to find the best car available for me. Fast service, went home with the car the same day. More
by Benlara
October 27, 2017
Stand behind their cars After convertible shop couldn't seal rear window, they ordered another top. Lots of quality cars here, I found a low price for a decent convertible After convertible shop couldn't seal rear window, they ordered another top. Lots of quality cars here, I found a low price for a decent convertible More
by ARTHUR W. COLLINS JR.
Employees Worked With
October 23, 2017
Description was a flat out lie! On 10-20-2017 I called James Bouras at Highline Group to ask about a 2008 Infiniti FX 45. One owner, 46k miles, with a price of 22k . With these miles On 10-20-2017 I called James Bouras at Highline Group to ask about a 2008 Infiniti FX 45. One owner, 46k miles, with a price of 22k . With these miles I expected it to be in very good condition, I emailed James on the 20th and asked “are there any dents , scratches etc, if so I’d like photos “ James returned my email in 10 minutes and said there are “no dents or dings”. I booked a flight from Detroit to Boston and went out 2 days later expecting to drive the car back to Michigan. The car had dozens of dents on top where someone used the roof rack, I’d say snow skis where dropped many, many times. Dents and scratches on the driver side, and one major crease around the rear wheel well. Also a screwed up front window seal that would have been obvious to my grandmother. Never buy a car from this place sight unseen, you could get screwed and be disappointed with what shows up at your house. Needless to say I left and didn’t buy the car, James actually said “ we have lots of cars, maybe anotherone would interest you”. They flat out lied to the questions I asked. BEWARE!!! Chris Just Birmingham Mi. More
by 1988donzi
Employees Worked With
October 23, 2017
A pleasant alignment The guys were on the job. There was a flow to the place and the people that said it was well-run and efficient. They made a nice effort offering me al The guys were on the job. There was a flow to the place and the people that said it was well-run and efficient. They made a nice effort offering me alternative vehicles and ultimately met me halfway on the price for the car I chose. I'm happy both with the car and with the choice to buy from them. They made it a more pleasant experience than I have had in the past at other places. More
by Maxigram
October 19, 2017
Quick and easy Everyone was super nice. Found what I was looking for with ease. The buying process was fast which is all I could hope for. I love my car :) Everyone was super nice. Found what I was looking for with ease. The buying process was fast which is all I could hope for. I love my car :) More
by Carozane3
October 06, 2017
Best car buying experience The first thing I told Jim was I hate buying cars. It has always been a bad experience. Wasting time in a dealership talking to multiple people, mostl The first thing I told Jim was I hate buying cars. It has always been a bad experience. Wasting time in a dealership talking to multiple people, mostly sitting there waiting to leave. I found the car online talked to Jim about the car, they got everything moving before I got there. I showed up drove the car signed the deal and drove away. Awesome!!! More
by JeffsA4
October 05, 2017
Great customer service I was greeted once i stepped in, had my parents come in with me and check out my next car and they were also taken care of as if they were buying a ca I was greeted once i stepped in, had my parents come in with me and check out my next car and they were also taken care of as if they were buying a car themselves. Great customer service! More
by Chrism21
Employees Worked With
Hanaa Kenzou
September 24, 2017
Great Customer Service /HIGH quality Used Cars Spent 3 months looking for the "right" used car for our budget and family needs. Found one we were highly interested in at Highline but it needed som Spent 3 months looking for the "right" used car for our budget and family needs. Found one we were highly interested in at Highline but it needed some basic work (alignment & such) Jim advised he would get this addressed if I was genuinely interested in the purchase - said I was and on my word, he had the work done. (Have to be honest, I never expected to hear back from them given my experiences with other dealerships but he stayed true to his word but - ) 2 days later Jim called me to say the work was done; I Came back, & it drove great! - Purchased!! With three months of other dealership experiences under our belt, I can state with confidence that Highline was by far the best experience. It didn't feel like a "used car" dealership, it felt like an Audi/Benz dealership - & I was treated as such! Also, the inventory, and work they put into these cars is a step above as well - check it out. Great experience for me & I have found my new mechanics along the way here too! Thanks Jim & HIghline!! More
by GVDrumzz
