Back

Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
Contact Dealership

9604 Indianapolis Blvd

Highland, IN

46322

Directions

By Type

Showing 3,142 reviews

June 19, 2019

Great overall experience! Chris and the entire team were just great! Very patient and did not rush us. Will be going back again very soon! Thank you for the great service! More

by patrickbrady2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Zinanni
Jun 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your great experience with us, Patrick! We are glad to hear that Chris and the team went the extra mile to service you. We look forward to working with you again!

June 19, 2019

Trailblazer Had a slight problem in the beginning I brought it to their attention and it was taken care of and the vehicle runs great I appreciate their cooperati More

by seagle4000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rozdilsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

That is great to hear! We are glad the issue was taken care of quickly. If we can be of further service, please come back at any time.

June 19, 2019

Felt rushed Came in for schedule appointment and from the second I got out of my van I felt like I was rushed out of there. I have been getting my service there s More

by tamkim1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of name
Jun 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We strive to offer exceptional service to all of our guests. I regret to learn that you the level of customer service offered to you did not meet your expectations. You and your feedback are important to us and I would appreciate the opportunity to further discuss your concerns. Please give me a call at your earliest convenience. Best regards, Jimmy Thomas, 219-924-6100

June 19, 2019

Very good service Jamie service writer is great and friendly also Jacob Rozdilsky good salesmen. My daughter in law loves the 2014 Dodge Grand Caravan. She hopes it wil More

by jromanssr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review! We are happy to hear that Jacob and Jamie took such great care of you. Congratulations to your daughter on her new Dodge Grand Caravan; we look forward to working with you again.

June 19, 2019

Thomas dodge maintenance is a joke They might get mad , and try to sabotage my truck for making this review, but I’m sure I’m not the only person, even the sales representative have tol More

by ibetoes80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamison Teslow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander
Jun 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, It's unfortunate to learn of any customer service that has left you with a negative impression. Your satisfaction is important to us and I would like to speak with you to better address your concerns. Please contact me when you are available. Thank you. Best, Jimmy Thomas, 219-924-6100

June 19, 2019

Service Great service. Thanks to Kelli Henderson for her help. Kelli is very helpful and always a pleasure to work with her. Fast and great service. More

by liljesusgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words for Kelli! We are pleased to hear that she provided consummate customer service. We welcome you back at any time.

June 19, 2019

The people are great service not so much. For the past years that I have owned my truck I have followed the rules for my forever warranty. I call to make a simple oil change appointment and i More

by mhein3370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Robbins, Lane Carlley
Jun 19, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I regret to learn about your dissatisfaction regarding the time it took to complete your oil change appointment. We would appreciate the opportunity to discuss your feedback in greater detail. I look forward to hearing from you. Best, Jimmy Thomas, 219-924-6100

June 18, 2019

Good experience Checked the website for the vehicle I wanted. Called the salesman and he had it ready to test drive when we got to the dealership. We ended up buying More

by Luke Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating! We are happy to know that your car buying experience with us went well and to know that you are a loyal customer. We are happy to have you a part of the Thomas Dodge Chrysler Jeep Ram family. Enjoy your Jeep Compass!

June 18, 2019

Great coffee machine We went to look at a Pacifica, Alex met us at the door, went and got the vehicle so we could look at it. We worked out a very good deal and are very h More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Johnson, Kelly Eylander, Customer Service
Jun 19, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, Dennis, for taking the time to write a review. We are thrilled to hear Alejandro and our team went above and beyond to make sure you were satisfied with your purchase and the level of service you received. Looking forward to taking care of any of your auto needs in the future, Enjoy your new ride!

June 15, 2019

Overall wonderful experience Jason Smith did a great job putting me into my 2019 Jeep Wrangler Unlimited. I was very happy with the deal and the treatment at the dealership. Every More

by Patty G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith
Jun 15, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Congratulations on your Jeep Wrangler, Patty! We are delighted to learn of your overall wonderful experience working with Jason and our team members. Thanks for sharing and we hope you enjoy driving it. Let us know if we can do anything else for you.

...
191
...