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Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,140 reviews
November 06, 2018
Very helpful They people at Thomas dodge are great very helpful communication to their customers .. thank you for your services a thumbs up 👍 from me !! I would g They people at Thomas dodge are great very helpful communication to their customers .. thank you for your services a thumbs up 👍 from me !! I would go back for anything I need help with More
by JAYCC32
Verified CustomerEmployees Worked With
Other Employees :
Jesus (Jessie) Huerta III
November 06, 2018
My Thoughts Kelli,, my service rep for the work I needed deserves a big vote of approval from me and an even bigger congratulations from your management for the l Kelli,, my service rep for the work I needed deserves a big vote of approval from me and an even bigger congratulations from your management for the level of courtesy, cooperation, and professionalism she provided for me. She is the finest auto service rep I have ever had the pleasure to work with at your facility !!! More
by SANDOW98
Employees Worked With
November 06, 2018
Fast turnaround time I had a scheduled appointment for November 5th but I dropped my vehicle off a few days earlier and they made the repairs and my vehicle was ready the I had a scheduled appointment for November 5th but I dropped my vehicle off a few days earlier and they made the repairs and my vehicle was ready the following day. Super fast service. More
by markellturner
Employees Worked With
November 06, 2018
Awesome !!! Robert was very helpful and accommodating to our needs. He made sure all of our questions were answering and concerns were addressed. We will make sur Robert was very helpful and accommodating to our needs. He made sure all of our questions were answering and concerns were addressed. We will make sure to refer others to this dealership. More
by Don
Employees Worked With
November 06, 2018
Great experience at. Thomas DCJR in Highland! Real people, very responsive. They went out of their way to satisfy our needs. Very happy with the level of service provided. They worked around us Real people, very responsive. They went out of their way to satisfy our needs. Very happy with the level of service provided. They worked around us as opposed to making us fit their schedule. The takeaway, in short.......they listened! I would highly recommend this dealership to others. More
by RAZOR59
November 05, 2018
Great Service My experiences with Thomas Dodge has always been excellent. Friendly staff, service was completed accurately and promptly, Kelli in service was very My experiences with Thomas Dodge has always been excellent. Friendly staff, service was completed accurately and promptly, Kelli in service was very friendly she answered all of questions. More
by K. Carlisle
November 05, 2018
Very good! I’ve given joe this rating cause he was very helpful with finding a vehicle in my budget. And found a safer vehicle not only for me but my son. Very g I’ve given joe this rating cause he was very helpful with finding a vehicle in my budget. And found a safer vehicle not only for me but my son. Very good sales employee! More
by Rjmoritz1993
Employees Worked With
November 04, 2018
Great experience Chris was a genuine and professional friendly person to meet. The majority of my questions were answered in good detail. Overall I left satisfied with Chris was a genuine and professional friendly person to meet. The majority of my questions were answered in good detail. Overall I left satisfied with my purchase with the help of Mr. Zinanni, Thanks! More
by Luke221
Employees Worked With
Chris Zinanni
November 04, 2018
oil change / tire rotation brought car in for service, was greeted promptly and information given to service tech. work completed quickly. was out of dealer ship in less than an brought car in for service, was greeted promptly and information given to service tech. work completed quickly. was out of dealer ship in less than an hour More
by marcderrow
Employees Worked With
Chris Zinanni
November 04, 2018
Service Frustration I've had my car in 3 times and had to call each time to see if my car is done. If a job is supposed to take 3 hours and I have 7:15am appointment and I've had my car in 3 times and had to call each time to see if my car is done. If a job is supposed to take 3 hours and I have 7:15am appointment and dropped my car off the day before, I should receive a call before 3:30 for an oil change and for another appointment I shouldn't have to explain what is wrong 3 times after providing a demo of what is broken. If a part needs to be ordered, the service advisors should have a better understanding of when it should be in with orders these days. Small retail stores provide more info. If a job takes 8 hours to fix why is it that the total time might be 16+ hours to get fixed. I was told they can't have one technician tied up that long. If that's the case, what's the point of making an appointment for the day. This is something that should be on an order somewhere for my car so when I bring it in I don't have to explain to the technician the fully problem of why a wiring harness needs to be replaced and he asks me what is that going to fix. That should be documented. If the dealer orders a part for my car to be fixed, it should be on my order since they know I am bringing the vehicle in since I scheduled the work through them. The technicians seem to know their job and get the work done. The advisors as this dealership need help. I shouldn't have had to escalate things to the manager to get the work properly and timely. Brian, Service Manager, took care of me in the end, but I don't feel confident in working with others. I know I can't always deal with him, but now I will have lack of confidence as I have my vehicle serviced there. Why go back? Another dealer is much farther away. Wait time to check in a vehicle is too long. 20+ minutes each time. You would think if they offer a free car wash for your extra wait time, you might get one. Well I got 1 car wash out of 3 The service manager and Kelly were helpful. More
by Durango 2018
Employees Worked With
Other Employees :
another Brian(not service manager)
