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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

October 06, 2021

Professional, knowledgeable, and prompt. Comfortable waiting area. A very good experience. Thumbs up for being customer focused. More

by btcsjp
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi- Your review made me smile. We love hearing that our employees, such as Kelli, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

October 06, 2021

My experience at this dealership's service department was absolutely horrible. I took my car in, by appointment, to diagnose a problem. They had my car for 5 days, only to tell me what they think the problem More

by awwsum
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jamison Teslow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Thomas Dodge Chrysler Jeep of Highland always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Jimmy Thomas 219-924-6100

October 06, 2021

Very clean nice facility With a variety of snacks while you wait, And the service was pretty speedy. More

by Tharmon69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland appreciates the 5-stars and feedback. We look forward to future visits.

October 05, 2021

Quick professional service as always. I have recommended this dealership and service department to others. More

by wcrobi66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your recommendation. This is exactly what we like to hear, that our Service Department were able to meet your expectations. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we hope to see you again.

October 04, 2021

Everything went well. Very good communication with service dept. Car was clean when I got it back. More

by C.SHELTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, We strive to ensure that we keep our customers updated and informed, so we are delighted to hear of your recent experience. At Thomas Dodge Chrysler Jeep of Highland we appreciate your business and please know that we are always here should you need us.

October 04, 2021

Jennifer was awesome in pulling off a miracle for me. Thank you for everything and I will be back More

by thredmond3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Jennifer. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

October 04, 2021

Service was Great as usual I have been coming here sice I purchased this vehicle all of the staff is great and friendly I will purchase my new car from here again. More

by missmarielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, It is nice to hear that our Service Department were great whilst working with you. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to your next visit.

October 03, 2021

Appointment was easy to make over phone and Paul in serve got me out quickly on my oil change! More

by s_justak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Scott, It pleases us to hear that our Service Department could get you back on the road in a timely manner. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working with you again.

September 30, 2021

I was very satisfied with service provided for my vehicle. The service advisor was also very attendant towards me, and was able to answer the questions I provided. More

by chiwolf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer....
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Sep 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Your satisfaction means everything to us, therefore we are delighted that our Service Department could meet your expectations. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working together in the future.

September 30, 2021

Service Technician pleasant and helpful. Services performed were mostly thorough. Waited long for vehicle return. More

by A_SCOTT75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Oct 01, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. We are thrilled you had a helpful and pleasant experience with our team. We take on board your feedback and we are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland.

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