Thoroughbred Ford

James was the most straight forward and easy to deal with salesman I’ve ever had. Got me the fantastic deal I wanted and didn’t play the back and forth price game most do. I’m not even in that state and it w salesman I’ve ever had. Got me the fantastic deal I wanted and didn’t play the back and forth price game most do. I’m not even in that state and it was the easiest purchase I’ve made. I will 100% be buying my next truck from James and Thoroughbred ford. Customer for life More

On time . Scheduled appointment for a small recall on our Escape. The service department was quick to give me an appointment and estimated time for the work. Scheduled appointment for a small recall on our Escape. The service department was quick to give me an appointment and estimated time for the work. They were on time for the appointment and were finished as promised. More

Poor service dept. I took my car here to have the battery replaced. The gentleman that checked me in and out was very rude. I thanked him for his help and he never even acknowledged that I was speaking. Extr replaced. The gentleman that checked me in and out was very rude. I thanked him for his help and he never even acknowledged that I was speaking. Extremely unprofessional and unfriendly. I will not come back to this dealership. More

oil change and tire rotation was performed in a normal time. I can not say a whole lot about a simple oil change and tire rotation except that it was performed in a reasonable amount of time and my very dirty ca I can not say a whole lot about a simple oil change and tire rotation except that it was performed in a reasonable amount of time and my very dirty car was washed (very appreciated). More

fast an pleasant service I HAD THE WORKS DONE! GOOD JOB! I BOUGHT THE CAR I HAVE IN 2008 FORD FOCUS AN I STILL HAVE IT. GOOD RUNNING CAR! I HAD THE WORKS DONE! GOOD JOB! I BOUGHT THE CAR I HAVE IN 2008 FORD FOCUS AN I STILL HAVE IT. GOOD RUNNING CAR! More

Truck repair A rough start ended satisfactorily. Truck was repaired and received an oil change. John was helpful and stayed in touch. Would recommend! Thank you Jo A rough start ended satisfactorily. Truck was repaired and received an oil change. John was helpful and stayed in touch. Would recommend! Thank you John and Harold More

Another Ford issue I'm forced to absorb. This is normally my goto dealer and service provider. This visit I was informed that I have swollen lug nuts. My service advisor told me that the lug This is normally my goto dealer and service provider. This visit I was informed that I have swollen lug nuts. My service advisor told me that the lug nuts nuts may not be reusable, and if that was true they would need replacing. I was quoted $220. First this is a Ford issue, due to a poor design. If any of the issue is due to misuse or abuse, the only people that have removed and reinstalled the lug nuts are Ford service employees. Direct replacement lug nuts can be purchased for less than $100 and in some cases as low as $40. More

This dealership never disappoints no matter what I am going in for!! Top notch customer care! They keep you informed of the status of your vehicle and even check additional things to keep me safe. I haul going in for!! Top notch customer care! They keep you informed of the status of your vehicle and even check additional things to keep me safe. I haul horse trailers about 30,000 miles annually, so having a great service department for my F350 is critical. First class personnel. More

Jon was very helpful in getting my car in. It was finished in a timely manner and Jon kept me updated on progress. Thank you Jon. finished in a timely manner and Jon kept me updated on progress. Thank you Jon. More

Professionalism and Courtesy T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improv T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improve the quality and time spent on service. There is a reason my F150 Supercrew has over 300,000 miles on it. More