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Three County Volkswagen

Lyndhurst, NJ

4.7
2,136 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ. Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium. Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School. What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
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701 Riverside Ave

Lyndhurst, NJ

07071

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Showing 2,136 reviews

November 23, 2020

Service was great, but you guys killed me on Labor, what was supposed to be a 2 day service, turned into 6 days. Everyone in the Volkswagen community was outraged that I was charged over 2 grand for the wor More

by DLANOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Three County Volkswagen responded

Thank you for your review. We greatly appreciate your feedback. The repairs you had done do take some time. The Technician doing the repairs was being very through on your vehicle, which took more time. When the repairs involve a drivability issue and oil leak, I would rather the repairs be completed correctly than quickly. We do appreciate your years of business with us. Glad we were able to provide a discount to this repair as well as provide a no cost loaner car to you while car was being repairs. i do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director,.

November 23, 2020

Excellent service in every possible way. Staff in service department are very capable and easy to deal with. Greg does outstanding work. Will definitely go back again for additional service appoint More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Very Friendly and attentive. Fantastic staff !!! I would recommend and refer to you anyone looking to purchase or service their vehicle with pleasure. Thank you !! More

by LFERMAINT214@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Three County Volkswagen responded

Thank you for the review! We greatly appreciate your kind words! Please stay well! Matt - Three County Volkswagen Service and Parts Director.

November 20, 2020

We came in for the annual oil changes in both of our cars. Everything was smooth and professional. Thank you for taking care of us properly and responsibly in these trying times. More

by AJOSHI15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

EXTREMELY FIRENDLY STAFF!!! SECOND LEASE FROM THEM. kRIS WAS VERY HELPFUL. THEY HAD THE EXACT VEHICLE I WAS LOOKING FOR AND EVERYTHING WAS FLAWLESS. VERY HAPPY. More

by ernesto.navas71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

I had great experience while doing maintenance. The service is quite good and guys are warm hearted. Appreciate the shuttle service and it’s quick More

by WANGWENDA1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Everyone I worked with in there had an awesome attitude and were very professional. Got the work done in a timely manner and didn’t have to wait long for an available appointment. I’d go back! More

by KARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Briones - 5 stars
November 16, 2020

The dealership was safely set up for the pandemic and I felt comfortable throughout my visit. The service was fast for the repair I needed. More

by JIMBINDER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

I am satisfied. Staff was good and helpful. Work was good. Thankful for pickup and dropoff. I'm still waiting for the self driving car. More

by XENACHIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

Work was completed as per work requested and job review was complete . Friendly service.a complete review of upcoming work requirements and suggestions to complete same More

by BERTIE4977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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