Three County Volkswagen

Simply amazing!! I could not have been happier with the overall service of Three County VW. I believe that I received an awesome deal and was able to get the car in t I could not have been happier with the overall service of Three County VW. I believe that I received an awesome deal and was able to get the car in two days. I am very happy with my selection and the car overall. More

They replaced the wrong side of the low beam This is the first time I visit this VW dealer. Their staffs are very friendly, but I don't think their technicians did the work right. I ordered t This is the first time I visit this VW dealer. Their staffs are very friendly, but I don't think their technicians did the work right. I ordered the below services: Oil and Filter - Change Air Filter - Replace General Service Request - One of the headlight bulbs is broken and I want to replace it. Since I don't know much about cars. I didn't put too many details when I wrote the general service request. I assume that the technicians would find out where the issue at. What I know is, before the visit, the headlight on the passenger side works fine. I made a reservation for the above services on Saturday (03/30/2019) at 9:30 AM. It's a busy Saturday and it takes around five and a half hour for them to finish the work. Since I didn't expect it would take such a long time and I had a date for dinner with my friends at 5:30 in Manhattan, I didn't check the bill carefully which indicates that they replaced the low beam at the passenger side. What I was aware of was that the Light Bulb Warning Light on the dashboard was gone and everything should be good. Then I drove back home, parked my car and took the bus to meet my friends. Until the next Friday, I only used my car once on Sunday daytime (I didn't turn on the low beam). Unfortunately, on Friday (04/05/2019) night, when I planned to visit my friends, the Light Bulb Warning Light showed again on the dashboard and when I turned on the headlight, I can see that the low beam on the driver side still doesn't work. I contacted the dealer on Saturday morning and got it fixed in the afternoon. But I have to pay again for the replacement. Their explanation is "headlights always dead together". But my point is when they did the initial service, they should check both sides of the headlight and figure out the issue one since I didn't mention which side has a problem. And after the fix, they should check it again and make sure everything is alright. From my point of view, I know that the driver side low beam doesn't work and the passenger side works fine for sure. It is because I drove my car with only passenger side low beam working for around a month and didn't find time to get it fixed. Long story short, it is a bad experience for me at this dealer. More

Very good Good in costumer service in general in person and by telephone Novoa to have a shuttle car service to bring me home in time the car get ready Good in costumer service in general in person and by telephone Novoa to have a shuttle car service to bring me home in time the car get ready More

Very good! Scott and his staff are great! I had a bunch of questions with respect to the car I was looking for and the staff was extremely knowledgeable about ev Scott and his staff are great! I had a bunch of questions with respect to the car I was looking for and the staff was extremely knowledgeable about everything. I would highly recommend the dealership to anybody looking for a car. More

Courteous, professional Service Three County resolved a difficult problem to my complete satisfaction. Based on this experience I will be a regular of both the sales and service dep Three County resolved a difficult problem to my complete satisfaction. Based on this experience I will be a regular of both the sales and service department. More

James couldn’t have made the car buying process an easier! We had numbers in our mind and he almost matched them haha! Great experience! couldn’t have made the car buying process an easier! We had numbers in our mind and he almost matched them haha! Great experience! More

I have been leasing cars for 22 years, best experience ever! My entire experience was quick, friendly and to-the-point which I appreciated. I would highly recommend working with Yovanny Manuano. He was respectf My entire experience was quick, friendly and to-the-point which I appreciated. I would highly recommend working with Yovanny Manuano. He was respectful of my time and friendly at the same time. More

Great and quick service. Professional staff. The appointment was made in a couple of minutes. After dropping the car at the dealership, Cassandra kept updating me on my car which I found very he The appointment was made in a couple of minutes. After dropping the car at the dealership, Cassandra kept updating me on my car which I found very helpful. Very professional staff. More

Always Grate Service Brought my car in for it's annual service and all went smoothly, as expected. The process is efficient, friendly, and professional. The entire serv Brought my car in for it's annual service and all went smoothly, as expected. The process is efficient, friendly, and professional. The entire service staff is excellent. More

On a Rim and a Prayer I found myself driving my 2017 Passat to church on a rim and a prayer. After hitting yet another of the endless potholes on all of NJs major roads, I I found myself driving my 2017 Passat to church on a rim and a prayer. After hitting yet another of the endless potholes on all of NJs major roads, I was back at Tri-County VW on Monday morning. As always, they had me up and running in no time. They recommended the tire and rim insurance and, indeed, it has saved me a great deal of money. The service is reliable and the staff is very friendly, wonderfully helpful and sensitive. More