Back

Three County Volkswagen

Lyndhurst, NJ

4.7
2,136 Reviews
THREE COUNTY VOLKSWAGEN is THE premium VW dealership in NJ. Our VW dealer is located in Bergen County, only 3 minutes from MetLife Stadium. Three County Volkswagen, a premier VW dealership in Northern New Jersey has been in business for over 50 years. Our NJ Volkswagen dealership has been selling and servicing VW's and used cars in Essex, Bergen, Hudson & Passaic counties since 1965. We have always been family owned and are on our second generation of the Volkswagen dealership. Robert Senior was the original owner and Scott Senior is now running the business. At Three County VW, we pride ourselves on our very low employee turnover rate. We like our customers to always have a friendly face they recognize when they walk in the door. Three County Volkswagen believes in being active in the community. We have sponsored the July 4th celebration in Rutherford since 2004, as well as participated and sponsored various other community events. Some of the highlights of our community involvement have been sponsoring Lyndhurst Music under the Stars night as well as Lyndhurst High School. What sets Three County VW apart from the other dealers is the extraordinary high customer satisfaction rate we achieve, despite having one of the largest VW service departments in the Northeast- Our Three County customers return again and again for the good service, hospitality and to be taken care of from beginning to end.
Contact Dealership

701 Riverside Ave

Lyndhurst, NJ

07071

Directions

By Type

Showing 2,136 reviews

August 19, 2021

Great work, great staff, on-time. Great work, great staff, on-time. Great work, great staff, on-time. Great work, great staff, on-time. Great. More

by anonymous123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Three County Volkwagen under Matt's supervision provided an A+ service on a major repair in the busiest season of the year. I am super happy! More

by JOHNY.CHOWDHURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Greg the service manager is helpful, dedicated and very nice. Their shuttle service is good. It is pretty hard to get a loaner car while your car is in service. More

by RAYMOND.L.SCHEMBRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Very helpful and informative !! Super friendly and .. quality job on my car…. Just took a little longer than I’d like, but besides that great experience :) More

by Rhonettem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Xavier
August 16, 2021

I found the staff pOlite, Competent and through. They explained in plain language, which is great for me since I am hardly an expert on how my car works or what it needed, and what I had to do now and wh More

by JBBARMAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

They fixed all the problems with my car under warranty and performed multiple recall fixes as well proactively. Free shuttle service was a lifesaver. Would recommend! More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

This dealer fraudulently charged me for 60,000 mile service. I say this because my oil lamp light came on and battery died within 2 weeks of the visit. Great sales people but the service here is atroci More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Three County Volkswagen responded

Thank you for your review. We do value all feedback. I apologize to you for the situation. We are more more than help to look at you vehicle for any issues. As always we have the shuttle van service or, valet pick up/drop off of your vehicle(just needs to be scheduled in advance). Please call and schedule an appointment when you are available. Thank you! Three County Volkswagen

August 11, 2021

I love coming here. Their customer service is amazing and Greg is phenomenal! Whenever I need service on my care this is where I go More

by REGINAMMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

This 3er time I have to bring my car to check for problems my car never have during and before send for service…..and they don’t respond like could be….. More

by DELIA Gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Three County Volkswagen responded

Thank you for taking your time to leave a review. We do value your feedback. We did look at your vehicle and cannot duplicate your concerns. The text information that was sent to you was as follows - "Thank you for your feedback.. We did check all for the computers in your vehicle for faults and correct information. All of the information was correct. We did program the throttle body , part that your gas pedal moves at the engine as a precaution. We were not able to duplicate any issues with driving your car uphill. If you are able to duplicate the issue up hills, maybe you can stop in one day next week and go for a road test with the Specialist. This way we can make sure we are seeing the same concern? I do thank you for your business. Please stay well!" Please let us know when you might be available during the week to stop in so we can continue to help you resolve your issue. Thank you! Matt - Three County Volkswagen Service and Parts Director.

August 05, 2021

Excellent service, including discovery and remedy of engine slip that we were not aware of. Valet loaner car service made the entire process most convenient. More

by EPMEYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Senior
...
80
...