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Tim Lally Chevrolet
Warrensville Hts, OH
1,686 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,686 reviews
November 08, 2026
Very quick to recognize car towed in from night before. Very quick diagnostic and repair. The car was ready well before expected. Service adviser Very prompt with updates. Very quick diagnostic and repair. The car was ready well before expected. Service adviser Very prompt with updates. More
by ghpatey
Verified Customer
November 07, 2026
Got me in quickly for service and diagnosed the problem quickly. Happy with the service received quickly. Happy with the service received More
by STEVENFLEYSHMAN
Employees Worked With
November 05, 2026
Straightforward no fuss and has the time to listen and deal with my problems. They explain prices well and deliver good results quickly. deal with my problems. They explain prices well and deliver good results quickly. More
by ALLEN.HOOVER
November 04, 2026
Very nice and professional friendly and went above to take care of the service I needed with my car take care of the service I needed with my car More
by audrika51
Employees Worked With
Other Employees :
Young man drove me home and picked me up
November 03, 2026
The maintenance or service department do top quality work but the labor fees are way to high. You could be paying double or triple what you pay for parts 🤔 but the labor fees are way to high. You could be paying double or triple what you pay for parts 🤔 More
by WILLMIKE1591
November 01, 2026
I went in for an oil change, but turns out I needed more work done. I approved it. I just wanted to be more updated on the process instead of waiting forever. work done. I approved it. I just wanted to be more updated on the process instead of waiting forever. More
by james francisco
Employees Worked With
October 29, 2026
Always a pleasure to have Tim Lally as my vehicle dealership. Very responsive and courteous. dealership. Very responsive and courteous. More
by bronxvikki
October 28, 2026
Very disappointed in the level of service and professionalism at Tim Lally. Had a large repair done on my car earlier this summer, and just recently had the same issue with my car again while th professionalism at Tim Lally. Had a large repair done on my car earlier this summer, and just recently had the same issue with my car again while the new part they installed was still under warranty from them. They were unwilling to look at my car to see if their work was properly done or if there was any issues with their previous service unless I paid an upfront fee. More
by rkonstan
Employees Worked With
Not listed
October 24, 2026
The Tim Lally staff is polite, professional, informative, and patient for scheduling my appointments. I’m confident my vehicle gets the attention here, that it needs to keep it running well thank God. and patient for scheduling my appointments. I’m confident my vehicle gets the attention here, that it needs to keep it running well thank God. More
by Taffe Floyd
