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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,326 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,326 reviews

July 16, 2016

Best Sales Mgr and Salesman Around I always go to Tim Lally Chevrolet in Warrensville Heights. The Sales manager Holly Vansil and my absolute favorite Salesman, Vidi Titus helps in any More

by Maryann Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim "Z" Zabielski, Holly Vansil
Jul 19, 2016 -

Tim Lally Chevrolet responded

Congratulations on your new Chevrolet Cruze, Maryann. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Holly and Vidi was so positive. We hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Respectfully, Camille Parr cparr@timlally.com

July 14, 2016

my car buying experience was awesome!! Joe Z was very helpful I wish all dealers were like him very honest and straight to the freaking point. My family and I really appreciated that. More

by chevytrax2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Kam Wong
Jul 15, 2016 -

Tim Lally Chevrolet responded

It was a pleasure to read about your car buying experience. Congratulations on your new car! It's delightful to know that Joe was helpful during your purchase. We look forward to seeing you again in the future! All the best, Camille Parr cparr@timlally.com

July 08, 2016

Chevy Cruz Outstanding service. EXTREMELY respectful.. The car was ordered and the staff worked with me until the process was completed. I called many times and More

by Maggie Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Doug Ferguson, Holly Vansil, Kam Wong
Jul 12, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback, Maggie. Congratulations on your new car! We appreciate your comments and are happy to hear that Devin, Doug, Holly and Cam were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Camille Parr cparr@timlally.com

July 08, 2016

Make it #5 from Tim Lally Chevrolet This is my 5th vehicle from Tim Lally. Brian Lightner, Henry Jablonski and the rest of the Tim Lally Team make you feel comfortable in your purchase. More

by Bulldog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lightner
Jul 12, 2016 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that our team could make your visit easy, comfortable and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Best, Camille Parr cparr@timlally.com

July 01, 2016

Best car buying experience I've had Very pleased with my purchase. Staff was professional and friendly and did not feel pressured. They offer great customer service. All my questions and More

by smscalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Holly Vansil, Kam Wong
Jul 05, 2016 -

Tim Lally Chevrolet responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with the pressure-free, knowledgeable, and friendly service Tim Lally Chevrolet is known for. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Camille Parr cparr@timlally.com

July 01, 2016

Great experience, representative was very very helpful! My family and I had a wonderful experience here at Tim lally. I really appreciate Joe for helping us get a car and just over all his helpfulness in ge More

by Terrinabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jul 05, 2016 -

Tim Lally Chevrolet responded

Thanks so much for this 5-star review about your sales experience! Congratulations on your new car! We always enjoy hearing from our customers. I am pleased to hear that Joe and Robert were helpful during your visits. Our goal is to provide quality customer care and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! All the best, Camille Parr cparr@timlally.com

July 01, 2016

Excellent customer service from the time we walk through the door, me and my family was very satisfied we all the work that Brenda Milliner did for me and my fa More

by LaTanya Hawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
Jul 05, 2016 -

Tim Lally Chevrolet responded

Hi LaTanya and thanks for your kind words! We appreciate Brenda as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! All the best, Camille Parr cparr@timlally.com

June 25, 2016

Everyone is wonderful. Tim Lally is a great place to buy a car. Everyone is really nice and they have quick service. They tell you what your about to do, they go along with More

by Hayley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kendren, Joe Zekanvovic, Holly Vansil
Jun 28, 2016 -

Tim Lally Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and quick service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that we assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Camille Parr cparr@timlally.com

June 24, 2016

Excellent!! Had a great car buying experience!! Mike Z is the best, really helped during the whole process! The dealership is brand new and really nice! Buy a veh More

by dcrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zekanovic, Kam Wong
Jun 28, 2016 -

Tim Lally Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Mike is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Camille Parr cparr@timlally.com

June 20, 2016

Sales The car buying process with Travis was a smooth one. He is polite, pleasant, non pushy and very professional sales person. More

by Mike10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kinnebrew
Jun 21, 2016 -

Tim Lally Chevrolet responded

We appreciate your input, Mike. It's great that Travis was able to help you and make sure the entire process went smoothly! Congrats on your new vehicle. Thanks for the 5 star review! Be well, Camille Parr cparr@timlally.com

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