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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,315 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,315 reviews

February 09, 2016

Wonderful Wonderful Wonderful Im Happyyy I would highly recommend this dealer to all my friends and family I love my SUV> Ms Brenda Milliner.Her service was a prayer answer More

by twins 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Brenda was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Camille Parr cparr@timlally.com

February 08, 2016

Friendly People Brenda was friendly and helped me through the whole process until I was in my new car she made sure I got the car I wanted and she was happy when I go More

by Design
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 07, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Brenda did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Camille Parr cparr@timlally.com

February 05, 2016

Great Service Just wanna thank Alex Reed for the great service he has given me purchasing my 2007 Honda Accord. He's proven that salesmanship goes further than just More

by Alisaleece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Alex was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Regards, Camille Parr cparr@timlally.com

February 04, 2016

first purchase for college grad! I recently just graduated college and I was looking for something nice. As soon as I walked in the dealership I was politely greeted by Brenda. She wa More

by SIT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Regards, Camille Parr cparr@timlally.com

January 31, 2016

Great people, efficient service From the first email, Ryan Demassimo was responsive and provided the information I needed in a timely manner. Once I walked in the dealership, he grac More

by brownsgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager, Quinton, Ryan Demassimo
Feb 05, 2016 -

Tim Lally Chevrolet responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Tim Lally Chevrolet with Ryan, Jason and Quinton! We’re glad they were of such great help to you! If there is anything else we can do for you just give us a call! Regards, Camille Parr cparr@timlally.com

January 26, 2016

excellent found car I wanted on internet called sales talked to Brenda milliner about things I wanted to know made appointment to see car she meet me at door an More

by hawkeye33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Jan 28, 2016 -

Tim Lally Chevrolet responded

Thank you for writing about your experience with us! We appreciate the feedback and are pleased that your experience with Brenda was pleasant. Congratulations on your purchase! Be sure to like us on Facebook to catch all the monthly deals and specials! Tim Lally Chevrolet Team

January 24, 2016

Great experience I walked in the dealership and received a warm welcome. I was introduced to a gentlemen by the name of Ryan Demassimo and he made sure that I was wel More

by Ty2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Jan 25, 2016 -

Tim Lally Chevrolet responded

Thank you for your feedback! It is wonderful to hear that Ryan was able to provide you with a great experience! We will be sure to share your comments with him. Congratulations on your brand new 2016! Camille Parr cparr@timlally.com

January 21, 2016

Customer Satifaction Matthew Lynn excellence Sale Person. Jason Creager excellence Financial Mgr. The most hospitable dealership that I've ever dealt with. The employe More

by worship, richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager, Matt Lynn
Jan 24, 2016 -

Tim Lally Chevrolet responded

Thank you Richard! We will share your comments with our team and we look forward to working with you again down the road. Take care! Camille Parr cparr@timlally.com

January 19, 2016

Excellent service from Joe Z. He was able to get me in a brand new vehicle after a difficult situation. Thanks to Joe Z and the Tim Lally team. More

by Natali 1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jan 24, 2016 -

Tim Lally Chevrolet responded

Congratulations on your brand new vehicle, Natali! It was a pleasure to assist you and please let us know when we can do so again! Camille Parr cparr@timlally.com

January 15, 2016

Return customer This is my wife's and my 5th vehicle we've purchased from Jim Z (two in the last few months). Jim is a straight shooter and a great guy. When we're re More

by BrettB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Jan 18, 2016 -

Tim Lally Chevrolet responded

Thank you for the fantastic feedback, Brett. Jim is a great addition to our team and we appreciate him for always taking great care of you! Until we have the opportunity to work with you again, be sure to check out our Facebook page. Camille Parr cparr@timlally.com

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