Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tim Lally Chevrolet
Warrensville Hts, OH
1,514 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,514 reviews
April 19, 2016
BRENDA MILLNER WENT THE EXTRA MILE TO HELP ME OUT BRENDA MILLNER WENT THE EXTRA MILE TO HELP ME GET OUT OF MY CURRENT SITUATION SHE SPENT A LOT OF TIME TRYING TO GET ME OUT OF THAT UPSIDE DOWN SITUA BRENDA MILLNER WENT THE EXTRA MILE TO HELP ME GET OUT OF MY CURRENT SITUATION SHE SPENT A LOT OF TIME TRYING TO GET ME OUT OF THAT UPSIDE DOWN SITUATION I WAS IN WOULD LOVE TO RECCOMEND HER TO ANYONE LOOKING TO PURCHASE A VEHICLE More
by JEFRIDALE
Employees Worked With
Brenda Milliner, Holly Vansil
April 19, 2016
Thanks a milion...for my new Trax I was not looking to purchase a new car but sa I walked around the showtime I found two car I liked just them Travis walked up and asked if he could h I was not looking to purchase a new car but sa I walked around the showtime I found two car I liked just them Travis walked up and asked if he could help.me .We talked about the cars one was to small and the just right I purchase the Trax.. More
by Hotnewcar
Employees Worked With
Travis Kinnebrew
April 17, 2016
Going the extra mile the sales person henry Jablonski and finance manager Jason Creager went the extra mile on the deal to find the right vehicle for me and my wife. the sales person henry Jablonski and finance manager Jason Creager went the extra mile on the deal to find the right vehicle for me and my wife. More
by nat01
April 17, 2016
Complete Satisfaction I have been looking for a very unique Silverado for over a year. I wish I would have dealt with Alex Reed sooner. He really persevered in finding j I have been looking for a very unique Silverado for over a year. I wish I would have dealt with Alex Reed sooner. He really persevered in finding just what I wanted and was so easy to work with in sealing the deal. I have dealt with many different personnel at many different dealerships throughout the years, and there is no comparison to my excellent experience at Tim Lally Chevrolet with Alex Reed. More
by leri, john4039
Employees Worked With
April 15, 2016
Good first time car buying experience First car buying experience for me and the people at Tim Lally made me feel comfortable. Very knowledgeable about each product and were not pushy at a First car buying experience for me and the people at Tim Lally made me feel comfortable. Very knowledgeable about each product and were not pushy at all with me. Were very patient in explaining pricing for each product. So far I'm very pleased with my '16 Equinox LT. More
by jrucker
Employees Worked With
Rogello Valdez
April 15, 2016
Oil change and tire rotation This was my first time to their new facility and the service was fast and efficient as usual. I have no idea why GM required them to spend the proba This was my first time to their new facility and the service was fast and efficient as usual. I have no idea why GM required them to spend the probably million dollars to build this new building in order to keep their franchise. Which would have been better spent corporate to lower the prices, or include maintenance service for the first 3 years of ownership. More
by ward2015
Employees Worked With
service
April 15, 2016
Great customer service and great work My car was super filthy, it had dog hair, stains and just overall dirty. I've had the car for 3 years and never had a cleaning. When i took my car in My car was super filthy, it had dog hair, stains and just overall dirty. I've had the car for 3 years and never had a cleaning. When i took my car in for just a detail, they found dents in my windshield and 3 recalls on my car. They told me while the car was in their care, they would take car of those. The windshield was free through my insurance and the recalls were free of course. I only went in for a detail cleaning. My car was clean and free of recalls! I was a very happy customer! More
by C6laniece!
Employees Worked With
April 13, 2016
Alex was great and helpful Alex was very knowledgeable about the car i purchased. I can tell through his enthusiasm about the car that he loves his job and enjoys being apart of Alex was very knowledgeable about the car i purchased. I can tell through his enthusiasm about the car that he loves his job and enjoys being apart of Tim Lally More
by RaeGarner
Employees Worked With
April 13, 2016
New lease Staff went out of their way to make my experience a good one! The dealership was very impressive and I'm so glad I chose Tim Lally to do business with Staff went out of their way to make my experience a good one! The dealership was very impressive and I'm so glad I chose Tim Lally to do business with. More
by Joy
April 13, 2016
My visit to Tim Lally Chevy was great!!! My Visit to Tim Lally was great. I just love Holly. I didn't feel rushed or pressured into the deal and they found the best deal for me My Visit to Tim Lally was great. I just love Holly. I didn't feel rushed or pressured into the deal and they found the best deal for me More
by kisha123
