Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tim Lally Chevrolet
Warrensville Hts, OH
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,305 reviews
February 11, 2018
Matt Carver was a very knowledgeable and helpful salesman. He really went out of his way to make sure I was pleased with my purchase. was a very knowledgeable and helpful salesman. He really went out of his way to make sure I was pleased with my purchase. More
by DARNELL216
Employees Worked With
Kam Wong, Matthew Carver
February 03, 2018
my 3rd lally car a pleasant buying experience, for the 3rd time in a row. so far, lally has been my dealer since 1996, when i bought my 1st lally car, then again in 20 a pleasant buying experience, for the 3rd time in a row. so far, lally has been my dealer since 1996, when i bought my 1st lally car, then again in 2009, and now More
by Jeffrey J Drapp
Employees Worked With
Devin Lindsey
January 12, 2018
Help when needed most In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After driveing a cpl miles on a flat I was greeted with respect from the porter to the service writer Great experience all around & back on the road for a rough weather ride home More
by Happy gmc owner
Employees Worked With
Sheldon gelman/darren klimek
December 29, 2017
Excellent purchase experience Joey our salesman was exceptional, he listened to what I wanted and showed me all options, I appreciate that I never felt 'pressured' into a sale Joey our salesman was exceptional, he listened to what I wanted and showed me all options, I appreciate that I never felt 'pressured' into a sale More
by Silverado13
December 27, 2017
They made this Sooo easy!! Everything from deciding what we wanted to the financing was made very easy. Our salesmen Anthony was great! This dealership knows how to take care Everything from deciding what we wanted to the financing was made very easy. Our salesmen Anthony was great! This dealership knows how to take care of their customers!! More
by K Doubrava
December 22, 2017
So different then other dealerships I received a pleasant welcome from a salesperson, Brenda, and other staff who wanted to assist me at buying a car rather than wanting to sell me a car I received a pleasant welcome from a salesperson, Brenda, and other staff who wanted to assist me at buying a car rather than wanting to sell me a car. More
by running man
December 19, 2017
The Best Car Buying Experience New customer: My family is new to the area and heard great things about Tim Lally. The sales team and managers exceeded our expectations! This was th New customer: My family is new to the area and heard great things about Tim Lally. The sales team and managers exceeded our expectations! This was the one of the best car buying experience, I can remember. Not only did they find the right car for my family...it was at a great price and good rate. More
by HappyDuValFamily
Employees Worked With
Mark, Manager, Brenda Milliner, Kam Wong
December 19, 2017
Brian and Julie Smiths 2018 Equinox My wife's lease was coming up in January so we decided to by new instead of buying out her car. She loves all the new safety features and my daughter My wife's lease was coming up in January so we decided to by new instead of buying out her car. She loves all the new safety features and my daughter loves the fact she gets heated seats now to and that she has ventilation outlets in back by her now. I don't have to say much more about Tim Lally. The number of cars we have bought and/or leased here speaks for itself. More
by iceman837
Employees Worked With
Devin Lindsey, Kam Wong
December 19, 2017
By far the best yet. Tim Lally was not your average 'run around' dealership. By far the best experience yet. The staff was quick with getting the paperwork completed and Tim Lally was not your average 'run around' dealership. By far the best experience yet. The staff was quick with getting the paperwork completed and had me out of there in no time. If you have not got to experience the Tim Lally dealership, now is the time. Not only is the staff Fantastic but the dealership itself is phenomenal. Where else can you go buy a car and watch a movie and get you nails done?!. I give Tim Lally and its staff an A++. Great job done by everyone. I will most definitely recommend Tim Lally from here on out. More
by britcunningham
Employees Worked With
December 05, 2017
fast and easy buying experience I always go to Tim Lally to service my chevy. This was my first time purchasing a vehicle. The salesperson was very helpful and the team worked quickl I always go to Tim Lally to service my chevy. This was my first time purchasing a vehicle. The salesperson was very helpful and the team worked quickly to get my paperwork complete. More
by Jackie Foster
