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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,325 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,325 reviews

May 04, 2017

Alex Reed Spectacular Customer Experience Alex was A1 on customer satisfaction. I felt that the environment was very accommodating. Alex seemed very comfortable and proud to be working at Tim More

by HumbledRN2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim "Z" Zabielski, Boone Adams
May 05, 2017 -

Tim Lally Chevrolet responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Alex did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Camille Parr cparr@timlally.com

May 04, 2017

Incredible Customer Service Alex was fantastic in understanding what I was looking for and providing a great deal on a great automobile. He was a pleasure to work with and made More

by Finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 05, 2017 -

Tim Lally Chevrolet responded

Congratulations on your purchase, Finn! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Alex provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best regards, Camille Parr cparr@timlally.com

May 02, 2017

I am completely satisfied. Brenda Milliner made me feel as if I was the only one who mattered at that particular moment. She was very attentive and was just as excited for me as More

by mybigbaby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 03, 2017 -

Tim Lally Chevrolet responded

Thank you for stopping by to leave this incredible review. Congratulations on your purchase! We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I will pass your feedback along to Brenda. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Camille Parr cparr@timlally.com

April 29, 2017

Excellent Courteous and professional atmosphere. Clean and relaxing waiting room. Knowing that the job would be done correctly without any problems that were no More

by Judy Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Paolella
May 03, 2017 -

Tim Lally Chevrolet responded

Judy, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Warm regards, Camille Parr cparr@timlally.com

April 19, 2017

Exceptional Experience Brenda Milliner is absolutely amazing. She is the single most important reason why I will continue to come to Tim Lally. However, she is just one in More

by Matthew W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
Apr 20, 2017 -

Tim Lally Chevrolet responded

Thank you for this great review, Matthew! Brenda is truly an exceptional employee and we appreciate her for providing great service to you. We look forward to working with you again down the road. Best, Camille Parr cparr@timlally.com

April 17, 2017

Amazing! Brenda Milliner was AWESOME She found my car in minutes and the rest of the team was very helpful as well. I had an excellent experience!!! More

by Nique330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
Apr 18, 2017 -

Tim Lally Chevrolet responded

Congratulations on your purchase! I am pleased to hear that you had an excellent experience with Brenda and our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Camille Parr cparr@timlally.com

April 03, 2017

my first time purchasing a vehicle I went in not knowing wha I appreciate the service I have receive for my new vechile with low credit and low down payment they were able to work with me this is my first time More

by matilda_patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
Apr 05, 2017 -

Tim Lally Chevrolet responded

Matilda, it was a pleasure to read about your first buying experience working with Brenda and the rest of the team. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Camille Parr cparr@timlally.com

April 01, 2017

First Class Treatment with Alex! Alex Reed was an absolute professional to deal with. He provided quick answers to all of my questions. He forwarded detailed photos with accurate des More

by Scott E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Tim Lally Chevrolet responded

Thank you for this great review and congratulations on your purchase, Scott! Alex is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to assisting you again down the road! Respectfully, Camille Parr cparr@timlally.com

April 01, 2017

Awesome experience!! Alex was great to work with,exchanged emails back and forth for several weeks. I arrived unanounced shortly before opening and was greeted by Brenda, More

by dominic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda,Benjamin, Jim "Z" Zabielski
Apr 03, 2017 -

Tim Lally Chevrolet responded

Congratulations on your purchase, Dominic! We are pleased to hear that you had an awesome experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Respectfully, Camille Parr cparr@timlally.com

March 30, 2017

Smoothest car purchase ever! Visited dealership yesterday and had the best car buying experience ever. Brenda Milliner was informed, patient, and most importantly got me a deal I' More

by Kimlaw662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
Apr 03, 2017 -

Tim Lally Chevrolet responded

Thank you for your kind words and congratulations on your purchase! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. I will pass your feedback along to Brenda and enjoy your new car. Respectfully, Camille Parr cparr@timlally.com

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