Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tim Lally Chevrolet
Warrensville Hts, OH
1,325 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,325 reviews
September 22, 2016
She made my birthday dream come true. Very supportive saleswoman. She found the car, color and all the specs I was looking for in a timely manner. She also made buying my first car (from a Very supportive saleswoman. She found the car, color and all the specs I was looking for in a timely manner. She also made buying my first car (from a car lot) stress free. There was no feeling of I had to get the car that day. And most of all she ONLY SHOWED ME THE CARS I WANTED TO SEE, she didn't try to sell my a car that had been sitting on the lot for a while, that owner wanted to get rid of. More
by Toonmaro
Employees Worked With
Brenda Milliner
September 14, 2016
Always a pleasant service department experience. The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication t The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication to honest dealing. More
by F L Phillips
Employees Worked With
Andrew Wagner
September 13, 2016
What a Team Bruce Myers, Jim over Sales, Kim in Service and Rob in Finance are fabulous assets to your company. They did everything they possibly could and I thi Bruce Myers, Jim over Sales, Kim in Service and Rob in Finance are fabulous assets to your company. They did everything they possibly could and I think then some to make it possible for me to lease a new car. You would have thought they were my best friends or my family the way they treated me. It was a very unique experience for me and one that I so appreciate, you don't find a team like them very often. More
by Betty B
September 13, 2016
Stress free experience! Everyone that I came into contact with during my Tim Lally Chevrolet experience was helpful, patient and friendly! Not an overly pushy person in the Everyone that I came into contact with during my Tim Lally Chevrolet experience was helpful, patient and friendly! Not an overly pushy person in the bunch! No pressure applied! I felt they really cared about what I wanted and did everything possible to make it happen! Thanks! More
by Tob,Bev555
September 13, 2016
Dream car to NIGHTMARE in 30 days I went to Tim Lally and bought a new 2016 ZO6 corvette right off the showroom floor. The car from the beginning had multiple issues, I was back for wa I went to Tim Lally and bought a new 2016 ZO6 corvette right off the showroom floor. The car from the beginning had multiple issues, I was back for warranty work 5 times in the first 30 days. On the 4th day my new $85,000 Corvette was scratched. On the 5th visit It was repainted. Now the door does not match the rest of the car and you can clearly see that it does not match. No one at Tim Lally seems to care, Or offer any resolution. I Thought I had bought a new dream car but what im left with is a NIGHTMARE.. More
by Abongorno
Employees Worked With
Camille Parr
September 06, 2016
Good Customer Service My mom just bought a car from this dealership. I can say enough good things about our experience. The sales person who worked with us was wonderful. H My mom just bought a car from this dealership. I can say enough good things about our experience. The sales person who worked with us was wonderful. His name is Travis. He was very professional and explained in detail all the information about the car. I will definitely go back again and tell family and friends about my experience. More
by Smith608
Employees Worked With
Doug Ferguson, Travis Kinnebrew
August 28, 2016
A very happy malibu driver My mother and I went to turn in her leased 2013 Malibu at Tim Lally. Brenda Milliner was our salesperson she was unbelievably patient and helpful. My My mother and I went to turn in her leased 2013 Malibu at Tim Lally. Brenda Milliner was our salesperson she was unbelievably patient and helpful. My mom and I had very specific goals for her next car and Brenda made sure my mom got the car that would make her happy. She leased a new 2016 Malibu in Nightfall Grey. It's a beautiful car and I know this wouldn't have happened without Brenda's exceptional help. I will tell everyone I know to come see her at Tim Lally for their next car. I was so impressed with the service she provided. More
by thehappymalibulady
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
August 24, 2016
Great service! I am more than pleased with Tim Lally Chevrolet and everyone who is part of the service team. Very friendly folks, who addressed me as soon as I walke I am more than pleased with Tim Lally Chevrolet and everyone who is part of the service team. Very friendly folks, who addressed me as soon as I walked through the door. My Malibu looked like a brand new car when repairs were completed. I'm very happy! More
by mamaboo
Employees Worked With
Seth Jewett
August 19, 2016
Excellent communication Excellent service my sales rep made everything clear and concise, the experience was superb. I was taken care of expeditiously, friendly service imple Excellent service my sales rep made everything clear and concise, the experience was superb. I was taken care of expeditiously, friendly service implemented. Thank you Tim Lally Chevrolet. More
by Lynn116t
Employees Worked With
Brenda Milliner
August 17, 2016
Car Service The dealership resolved the matter with my vehicle making noise on the passenger's side. I'm very much satisfied and thank you to all who assisted me The dealership resolved the matter with my vehicle making noise on the passenger's side. I'm very much satisfied and thank you to all who assisted me in this matter. Great work! More
by Rachel Colbert
Employees Worked With
Curtis Tate
