Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
430 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
430 Reviews of Tim Lally Chevrolet - Service Center
Sort by
May 01, 2025
Service was excellent and professional. Time management was excellent. I would recommend them to anyone Time management was excellent. I would recommend them to anyone More
by HAWKINSKAI320
Verified CustomerEmployees Worked With
April 29, 2025
Not surprisingly, I was treated very fairly by Rachel & everyone in the service department. I received the kind of service I have been accustomed to by everyone at Tim Lally Chevrolet, which is second to n everyone in the service department. I received the kind of service I have been accustomed to by everyone at Tim Lally Chevrolet, which is second to none. Always prompt & courteous service. It's a pleasure doing business with such a wonderful, family-owned business. More
by gborowy
Employees Worked With
April 26, 2025
I wasn't to happy that my Camaro was not washed. When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was li When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was lied to. More
by JMBL13
April 24, 2025
Matt Nagy is excellent at his job! Always a pleasure dealing with him for all my service needs. Always a pleasure dealing with him for all my service needs. More
by SATELLITEGEAR
April 14, 2025
During the phone call concerning my vehicle the call disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, More
by YHARRIS2661
Employees Worked With
April 04, 2025
Good service time spent at dealership at. Tim Lally Car was washed after service always a good clean car. Tim Lally Car was washed after service always a good clean car. More
by KILBYDAVID49
Employees Worked With
April 02, 2025
The first time I was there I was very impressed by how well the staff was and how clean the waiting room was. well the staff was and how clean the waiting room was. More
by RMARKS0
April 02, 2025
Service was great but communication on when car ready was lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until 2. That wasn’t a problem but if system could generate a notification that would have been helpful. Rachel was helping another customer when I stopped to see if car ready so it might have just been finished and there wasn’t time to notify me. More
by MARILYNMUZIC
