Tim Lally Chevrolet - Service Center

An improvement opportunity is to keep the customer informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup th informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup the car. More

Rachel is absolutely outstanding! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! More

Keep up the good work your team is doing for customers needing service and repairs. needing service and repairs. More

My van was there for 6 hours and I had to call to de if it was ready at 3:30 after dropping it off at 9:00 only to find that nothing had been done to fix my van problem.And Shawn wanted to take my van back it was ready at 3:30 after dropping it off at 9:00 only to find that nothing had been done to fix my van problem.And Shawn wanted to take my van back in the back again no sir! More

I find them very professional and friendly. The staff is very knowledgeable in what they do The staff is very knowledgeable in what they do More

Tim lally Chevrolet has been a great experience from sales to the service team. I’ve never experienced a dealership that if they make a mistake they are quick to fix or resolve the problem (s) I will c sales to the service team. I’ve never experienced a dealership that if they make a mistake they are quick to fix or resolve the problem (s) I will continue to use Tim lally for future purchases. Highly recommend Big Jeff in sales. Outstanding salesman. More

Needs more human communication on updates and status, they take text-based communication too far they take text-based communication too far More

Matt Nagy is a real asset to Lally Chevrolet. he explained everything that was done for the recall. he explained everything that was done for the recall. More

Rachael and Jeff took very well care of me. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. More

Everything went well and no issues to report. Rachel Rininger handled everything perfectly and professionally. Rachel Rininger handled everything perfectly and professionally. More