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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.4
229 Reviews

229 Reviews of Tim Lally Chevrolet - Service Center

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March 23, 2024

Rachel in service was awesome. She assisted myself husband and myself with an overheating issue with my Chevy Cruze. She stayed to ensure the repair was completed to satisfaction. More

by salena.wagstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in service
March 22, 2024

I had the best experience with the body shop. Kim went above and beyond for me. She kept me up to date with the progress on my car. They promise two weeks and it was done. Kim also fought with th More

by KSLEWIS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

I was very disappointed they sent me out and I needed air in my back tire, with a dirty car! and this is not the 1st time service dept. has done this. However the greeter was very respectful when I 1st came More

by praync05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
March 20, 2024

I always have a great experience coming to Tim Lally, Chevrolet! I get great care, and excellent service! I have the best mechanic you could ever ask for.! Thank you for the best service in town! More

by MARYLUCA442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bertolone
March 20, 2024

Rachael turned a bad experience into a pleasant customer experience. Service advisor who received car didn't check it in and no service was rendered to the car and an appointment was made and he was aware o More

by tyronerobinsonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
March 19, 2024

The staff was courtesy and knowledgeable, the dealership was immaculate. I also enjoyed a manicure while I was waiting. Keith A More

by ALEXANDERKEITH761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

My experience at Tim Lally Chevrolet service department was incredible. Call joey to see if he could get my Corvette in for a service was going out of town needed to get it done soon told me to bring it in More

by ROD28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

It was very good Sean Holmes took very good care of me. I still would like to get a radio but you said you don’t make them anymore if you find one let me know More

by SMITTY4140M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Holmes
March 19, 2024

Good Service, very helpful. Clean waiting area, nice amenities. Attentive Staff. The Dealership is easily accessible. More

by KASZMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RACHEL
March 18, 2024

James is wonderful! Always super efficient and absolutely the only person I will work with when it comes to my car needs. More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lamtman
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