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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

Overview
Employees
Reviews
Vehicles
4.5
1,570 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,570 reviews

February 20, 2026

Second time buying a car from Tim's, process was easy and everyone was friendly and helpful More

by darsmitty
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Matewski
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Feb 21, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing us again for your Kia purchase. Jon and the team are pleased the process was smooth and that everyone was friendly and helpful. We look forward to assisting you on your next visit.

February 20, 2026

They got back to me right away explaining the problem. They had to wait for parts, but they made sure I knew why I had to wait. More

by Warisathandjdr
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
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Feb 21, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for sharing your experience with your Honda Accord service. Amber and our team appreciate your patience as we waited for parts and are glad that we could keep you informed throughout the process.

February 15, 2026

Pushy to the point we're i signed papers and am unable to understand i have a100 deposit till I spoke with my wife and got the money for a down payment. Very frustrating process and they just kept saying jus More

by jlg-enterprises
Recommend Dealer
No
Employees Worked With
Jon Matewski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Matewski
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Feb 19, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback. We sincerely apologize if any part of your experience felt frustrating or unclear — that is never our intention. To clarify, the $100 deposit was fully refundable and simply intended to secure the vehicle while you discussed the decision with your wife. There was absolutely no obligation to proceed without your full comfort and understanding. Regarding financing, interest rates are determined by the lending institutions and are based on several factors including credit profile, term, and market conditions at the time of approval. We always review the final lender approval with our customers prior to signing to ensure transparency. If there was any confusion around the rate presented, we would absolutely like the opportunity to review that with you. We also apologize if you feel your follow-up call was not returned in a timely manner. That is not the level of communication we strive for. A member of our management team would truly appreciate the opportunity to speak with you directly to review everything in detail and make this right. Please feel free to contact us at your convenience at (603) 736-8143, or let us know the best number and time to reach you. We value your business and the opportunity to improve. — Sean McIntyre Tim’s Truck Capital & Auto Sales, Inc.

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Feb 23, 2026 -

jlg-enterprises responded

Yes, I have been waiting for a response I am not buying the truck, yet the dealership has passed paperwork and I have a bank looking for a payment. I do not intend to pick up the truck as was told to Johnny who said I would get a call and have not. You have the truck and I do not intend to pick it up or make any payments Jeff 603-455-1607

February 14, 2026

I wish I got my backseat fixed but no one ever called to schedule the appointment More

by noah.dailey1
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
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Feb 18, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Noah, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Noah, thank you for your feedback. At the time of purchase, the vehicle was fully shown and inspected prior to delivery, and there were no concerns noted with the backseat at that time. In November, when the concern was later brought up, we offered to assist with the repair on a 50/50 cost split as a goodwill gesture. We remain willing to honor that offer and help coordinate the repair if you would still like to move forward. Please contact our service department directly so we can get something scheduled for you. We appreciate your business and are always happy to work toward a fair solution. — Sean McIntyre Tim’s Truck Capital & Auto Sales, Inc.

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Noah, thank you for your feedback. At the time of purchase, the vehicle was fully shown and inspected prior to delivery, and there were no concerns noted with the backseat at that time. In November, when the concern was later brought up, we offered to assist with the repair on a 50/50 cost split as a goodwill gesture. We remain willing to honor that offer and help coordinate the repair if you would still like to move forward. Please contact our service department directly so we can get something scheduled for you. We appreciate your business and are always happy to work toward a fair solution. — Sean McIntyre Tim’s Truck Capital & Auto Sales, Inc.

February 14, 2026

After 1 day I called them back, they gave me 2 key fobs. 1 works poorly the other not at all and the Anto starter not at all. And the answer giving was. It's after market, not our problem. After arguing and More

by markmonte59
Recommend Dealer
No
Employees Worked With
Nate Coriaty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Coriaty
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Feb 18, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Mark, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Mark, thank you for your feedback. I understand your frustration regarding the key fobs and remote starter. I’ve spoken with Jeff, and we are already working with you to help get this resolved. While the remote start system may be aftermarket, our goal is to ensure everything is functioning properly. We’ve committed to assisting you, and we will continue working toward a solution. Please stay in contact with Jeff so we can get this addressed promptly. We appreciate the opportunity to make this right. – Sean McIntyre

February 13, 2026

A large amount of trucks to choose from. A good sales staff that works together, the best part is no sales pressure. More

by jdodge6
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

February 12, 2026

I just purchased a new jeep grand cherokee from Charlie and he made the buying process simple easy and stress free. He was very helpful and kept me updated through the whole process. Charlie was open and u More

by meagananne36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for letting us know about your positive experience. We’re glad Charlie kept you updated and made purchasing your Jeep simple and stress free. Enjoy your Jeep and we hope to assist you again.

February 05, 2026

Amber is always helpful, kind, responsive and easy to work with Tim's Truck Capital always provides great service, and a great sales experience. This is why I continue to shop and get my service done her More

by hydraunit603
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
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Feb 06, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

It’s wonderful to hear that Amber’s responsiveness and kindness have made your experience smooth. Thank you for trusting us with your Honda Civic service and for choosing us in your sales searches over the past 10 years. We look forward to serving you for many years to come.

February 04, 2026

Lenny was a great salesman, even if he was extremely busy getting the yard ready for a major snowstorm. Laura was extremely helpful and patient obtaining financing for me. I bought a 2016 Ram 2500. More

by herbkillam
Recommend Dealer
Yes
Employees Worked With
Lenny and Laura
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Feb 04, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for sharing your feedback. We’re pleased our team could help you stay on schedule amid snowstorm preparations and secure financing for your 2016 Ram 2500. Enjoy every mile in your new Ram.

February 04, 2026

If you want quality work done right the first time, go somewhere else. Twice now they have done poor work that I have had to have taken back to have it fixed right. Last year, they blamed training a new g More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback. We’re genuinely sorry to hear you left feeling frustrated — that’s never the experience we aim to provide. We take alignments and suspension work very seriously, and we typically do not receive complaints regarding our alignment services. Our technician who performs these services is highly experienced and has a strong track record for quality work. That said, we understand that sometimes issues can occur, and if they do, we absolutely want the opportunity to review them. We would appreciate the chance to look at the alignment sheet from the other shop and compare it to ours. If there was something we missed or if there is any way we can help make this right, we would be more than willing to step up in good faith. Our goal is always to stand behind our work and ensure customers leave confident in the service they received. If you’re open to it, please reach out directly so we can review everything together and see what we can do to help. — Sean McIntyre Tim’s Truck Capital & Auto Sales

Feb 23, 2026 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback. We’re genuinely sorry to hear you left feeling frustrated — that’s never the experience we aim to provide. We take alignments and suspension work very seriously, and we typically do not receive complaints regarding our alignment services. Our technician who performs these services is highly experienced and has a strong track record for quality work. That said, we understand that sometimes issues can occur, and if they do, we absolutely want the opportunity to review them. We would appreciate the chance to look at the alignment sheet from the other shop and compare it to ours. If there was something we missed or if there is any way we can help make this right, we would be more than willing to step up in good faith. Our goal is always to stand behind our work and ensure customers leave confident in the service they received. If you’re open to it, please reach out directly so we can review everything together and see what we can do to help. — Sean McIntyre Tim’s Truck Capital & Auto Sales

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