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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

Overview
Employees
Reviews
Vehicles
4.5
1,463 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,463 reviews

June 08, 2023

Bill lied to me, not once, not twice but 3 times! He sold me rotors that rusted after 1st rain, not once but twice. Had to have another Mechanic install 2nd set of rotors so he gets me rotors he woul More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
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Jun 12, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jun 20, 2023 -

TW responded

On 06/12/2023 Tim's Truck Capital responded publicly and "privately" asking me for my contact information & learn more about my visit??? They already have all of that and then some. In all fairness, and as I asked for this months ago, a fair refund for all of the frustration, lost time @ work, having to pay another Mechanic install the 2nd set of rotors and all I want them to do is the right thing & I'll even give back the 3rd set of rotors when I am partially refunded. Bill @ Tim's has all texts & emails as do I and I will post the photographs of the twice installed rotors. You know, I never complain and make the best of every situation BUT NOT this time. I should have listened to my friends and Epsom NH neighbors not to go to Tim's because at both locations in Epsom NH they're all crooks! 2 people and 2 small businesses told me that the vehicles they purchased from Tim's were junk and when they tried to have these vehicles serviced, Tim's would not honor the warranties! Am I able to post photographs of they work they performed, not once, but twice on Dealer Rater?

June 08, 2023

Excellent work 👍very professional , I would tell others about Tim's, that says it all More

by Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

Went into the dealership, told them that I was looking for and they put me in the exact vehicle I needed. They also worked with me to help me with my finances as well. All in all, a positive experience. More

by jmune07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2023

Great customer service very good company highly recommend great finance options Great people can’t beat it More

by haydenallen261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
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Jun 08, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2023

Very personable did not try to push a vehicle on me. Love the truck k bought and they called me a couple of times to verify everything was good & to tell me they had an extra key for me and to come & p More

by Sas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2023

Great salesman I’d definitely buy another vehicle from them and definitely would recommend to others!! More

by pierreletourneau049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, Pierre, and we hope to see you again!

May 31, 2023

Very pleasant and great prices. Easy to work with, didn't have to haggle. They were very professional. More

by dawnwright34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurk
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Jun 01, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 30, 2023

I wont be back after the lemon I bought. The Ecodiesel was terrible! After bringing it back 3 times for emissions issues (intake manifold replacement as well. I needed a truck I could depend More

by boneill800
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Boneill, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 05, 2023 -

boneill800 responded

You should have all my information there. You can call me anytime.

May 28, 2023

It was a good experience happened in a timely manner and I was treated fairly More

by pattuck1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Davey
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May 28, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for your feedback on your recent visit to Tim's Truck Capital & Auto Sales, Inc.. It's great to hear that we were able to assist you and that you had such a positive experience.

May 26, 2023

Everything was great only complaint was the amount they allowed on my trade in was very low and that disappointed me. But I love the truck and over all experience was great . More

by tigerize22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Report | Print
May 28, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for choosing Tim's Truck Capital & Auto Sales, Inc.! Congrats on your new truck, and let us know if we can be of any more assistance!

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