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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
203 Reviews
Call Service Center (877) 741-8041

203 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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November 29, 2024

Very unprofessional, made me feel like I was inconveniencing them. Was more concerned about talking to another employee More

by joeyzacharie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Coriaty
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for providing this feedback, Joey, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 23, 2024

It is always an easy, quick, pleasant experience. Danny is top notch and goes above and beyond. More

by gkcourtney1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2024

Bought a 2015 Ram truck with a new transmission. Tims crew installed it incorrectly (according to transmission shop) and I could not afford to get another transmission once it completely broke down More

by MrPlow
Recommend Dealer
No
Employees Worked With
Danny Dearborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 21, 2024 -

MrPlow responded

Hello, Thanks for the response but I am unsure what can be done at this point. Truck was sold and I lost my second job due to this. Reached out to Danny (Assistant Manager) and left a voicemail as he is not in today. Always appreciated Danny's professionalism and will be happy to speak with him on the subject. Thanks

November 17, 2024

I would definitely buy another vehicle from them and recommend all my family and friends. More

by tim.walker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Congratulations on your new purchase, Tim! We are happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Thank you for helping to spread the word about us.

November 17, 2024

I went to Tim’s and talked to William , he came right out and looked at my truck, made me an appointment and it was fixed! They are the best! More

by gaileaton36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

November 13, 2024

Did really good by me. Thanks show van was in it the next day very easy More

by takeapebbledesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2024

10/10 would use again. Thanks Amber and Tim’s truck capital. Felt like family More

by ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Ann, Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. Amber and our team appreciate your business and hope to see you again soon!

October 31, 2024

Excellent sales and outstanding service. Stand behind their products 100%. I highly recommend Tim's and will be a repeat customer for sure. More

by russellholliday794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Wood
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Nov 01, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Russell, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2024

Very professional and explained what was going to done. Very timely service. In and out with no problems. Thank you Tim's for always being the best !! More

by Saybyeangel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2024

Very professional and curious and friendly everyone from the secretary to my sales person were great More

by earlbassett68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your excellent review, Earl! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

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