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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
210 Reviews

210 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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January 02, 2025

Great selection of trucks across different prices and types. Reasonable prices and differentiates with clear discussion of what they do vehicle before sale. This was second vehicle I bought here and ha More

by Rick
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Rick, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2024

Never again with this lying dealership. These people installed old parts from Bow auto parts in New Hampshire, this is a junk yard. I payed full price for the car to be ready to go the day More

by Remi Sokal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jan 10, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Dear Remi, I understand that you had several concerns that we addressed following your purchase. I apologize for any delays that may have occurred during this process. It is not uncommon for older vehicles to require additional time to ensure they meet our standards, but I am pleased to inform you that the dealership has resolved all the issues you raised. I have confirmed with our service department that we have successfully addressed the state inspection matters as well as the cosmetic concerns. We value your business and regret any inconvenience you experienced while we worked to rectify these issues. We take pride in our commitment to our customers and the quality of our vehicles. Should you have any further concerns, please do not hesitate to contact seanm@timstruckcapital.com. Thank you.

December 19, 2024

Great service after purchasing the truck very accommodating fast and efficient and friendly employees A+ More

by randybrown290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

December 14, 2024

They are very affordable and work with your budget. They have a great finance opportunity More

by jessicax4143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much, Jessica, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

December 11, 2024

The sales team was great. Truck had many issues once leaving the dealership. when we called the dealer they addressed them partially truck went back again I will say the deale More

by Cyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill was great to work with in service as well as Nathan
Dec 14, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 10, 2024

Did the work I asked them to. Not more, not less. My car was finished when they said they would have it finished. My son had some work done at a place in Rochester and they had hi More

by davis112201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Davis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

December 02, 2024

The dealership provided excellent service, making the process smooth. I purchased a great car—highly satisfied! More

by a2422319895
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

November 29, 2024

Very unprofessional, made me feel like I was inconveniencing them. Was more concerned about talking to another employee More

by joeyzacharie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Coriaty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for providing this feedback, Joey, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 23, 2024

It is always an easy, quick, pleasant experience. Danny is top notch and goes above and beyond. More

by gkcourtney1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2024

I would definitely buy another vehicle from them and recommend all my family and friends. More

by tim.walker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Congratulations on your new purchase, Tim! We are happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Thank you for helping to spread the word about us.

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