
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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This dealership is and the team are top notch and focused on customer satisfaction ! Ryan and the team were very professional on customer satisfaction ! Ryan and the team were very professional More
Everything god, the experience was excelente with Ana, so much patien with us and help us about the process much patien with us and help us about the process More
Anna was very helpful and informative. She took time to explain everything to us and to answer all our questions. The girl who helped us with questions the next day with how the car worked She took time to explain everything to us and to answer all our questions. The girl who helped us with questions the next day with how the car worked was great too, More
This Dealership exceeded my expectations. Great place to get a good deal. Tyler was amazing. Great place to get a good deal. Tyler was amazing. More
We had an appointment and were met quickly upon arrival. The facility is clean and filled with friendly people. Tyler was easy to work with and the process was smooth. The facility is clean and filled with friendly people. Tyler was easy to work with and the process was smooth. More
Great selection of car models with various trims. Beautiful facility with friendly staff. Met me with a bottle of water. Took time to understand my needs and match me to the car. In and out in an aft Beautiful facility with friendly staff. Met me with a bottle of water. Took time to understand my needs and match me to the car. In and out in an afternoon. More
I purchased a 2025 Trax a few weeks and I love it! Jessika was my salesperson. She made the process quick and easy. She was also very friendly and easy to talk to. Jessika was my salesperson. She made the process quick and easy. She was also very friendly and easy to talk to. More
The dealership is solely focused on closing deals. The workers are overworked and don’t give the best quality service to customers. They do not know what time management is or care to learn. Everythin The workers are overworked and don’t give the best quality service to customers. They do not know what time management is or care to learn. Everything is on their schedule. We were told that if we paid a deposit and came back the next morning to finish everything up the sales person would have be able ti focus more and not be pushing through costumers and giving short answers. We were promised that the car would be cleaned up and ready to go in the morning. However, the next day the sales person is running 15 minutes behind our scheduled appointment time. Once all the paperwork is finalized, which had multiple difficulties due to being electronic based and the computer freezer, the car had not been cleaned at all. We purchased a dealer demos car and the inside was filthy!!! They had fast food wrappers on the floor, sticky liquid on the cup holders, and pieces of French fries between the seats. The fact that we had to mention that the car had not been cleaned is ridiculous and the sales persons response was the manager will take care of it. We then had to wait 45 minutes to them clean the car that we were told would be ready to go if finalized the deal in two days rather than one. Once we were finally able to leave we were told if we had any issues or found anything else to call them and it would get taken care of immediately. Well that was a complete lie! A day later when the weather was nicer we found an issue with the sunroof and were told we had to call the service department to schedule them to look at the car. The service department said well we can’t do anything for 7 days. I 100% do not recommend buying a dealer demo car from this dealership. The cars are not taken care of and the workers did not care to look into anything after the deal was completed. More
Jessika was awesome to work with! She went above and beyond to ensure all of our questions were answered and made the process seamless. Highly recommend working with her at Tom Gill! She went above and beyond to ensure all of our questions were answered and made the process seamless. Highly recommend working with her at Tom Gill! More
2nd car I’ve purchased from Tyler Earls more then satisfied.. I’lr recommend him to anybody looking to purchase. satisfied.. I’lr recommend him to anybody looking to purchase. More