
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Excellent experience This is the 2nd purchase in less than a year! Tom Gill offers the best service around. Bill our salesman was excellent at putting us in an affordable This is the 2nd purchase in less than a year! Tom Gill offers the best service around. Bill our salesman was excellent at putting us in an affordable and beautiful vehicle! More
Good experience Came in and found our vehicle on Friday afternoon and had to leave due to plans. James was very courteous and even answered some questions by phone th Came in and found our vehicle on Friday afternoon and had to leave due to plans. James was very courteous and even answered some questions by phone that evening. As it was a Saturday morning when we returned the dealership was very busy but James and Julian both made sure to try to keep me updated with what was going on. Would definitely recommend and work with him again. More
Uncaring Salesperson/no follow-thru I was referred to Steve Fischer by a co-worker after going to another dealership. I wanted good customer service in selecting a vehicle. I made my app I was referred to Steve Fischer by a co-worker after going to another dealership. I wanted good customer service in selecting a vehicle. I made my appointment with Linda for Steve and he was waiting and ready for me. Steve made notes of what I was looking for in a vehicle and went to work on the search. I knew that I wanted an SUV/crossover but that was it. He was patient and understanding with helping me and my husband. The longest part of being there was me deciding on the vehicle. The only part of the visit that I did not care for was the sales pitch/presentation that the dealership makes everyone do. It is almost like going to a time share presentation. A flip book of what and how the dealership handles the sales is not always the most important part of a transaction. I also did not like the fact that because my name was not put on the loan with my husband that my name was not included on the title (information that was not told to either of us). I find this practice of not informing the customer of such action to be rude. My husband has been told that if the wife is to be added to the title, then he must go thru another loan process. Would I buy another vehicle from this dealership, never. Would I recommend this dealership, never. Horrible customer service and follow-thru. More
Amazing experience James Hargis was so helpful in finding the exact vehicle we wanted. He knew what was on the lot and worked with us in our price range. James Hargis was so helpful in finding the exact vehicle we wanted. He knew what was on the lot and worked with us in our price range. More
Remarkable Tom Gill Chevrolet team was really great had a very great experience and Bill gave great customer service and made it a great experience will definite Tom Gill Chevrolet team was really great had a very great experience and Bill gave great customer service and made it a great experience will definitely be back More
Knowledgeable and helpful I called into Stacy about my interest in needing a reliable car. Although she would be off the next day, she made sure kristi had all of my informatio I called into Stacy about my interest in needing a reliable car. Although she would be off the next day, she made sure kristi had all of my information and would take care of me the next day. Kris's was absolutely wonderful! Stacy even stopped in on her day off just to see if I found a car. Stacy has since then picked up the phone to ask if I was happy with my new car. She is a true asset to the dealership family! More
Went smooth Paul was very good at providing information in a timely manner. His follow up made me come in to work with him as I appreciate someone earning the bus Paul was very good at providing information in a timely manner. His follow up made me come in to work with him as I appreciate someone earning the business. More
No pressure Todd did a great job helping me find the right car at the right price. very happy with my experience here. I felt I WAS HELPED TO FIND THE PERFECT CAR Todd did a great job helping me find the right car at the right price. very happy with my experience here. I felt I WAS HELPED TO FIND THE PERFECT CAR AND NOT PRESSURED INTO BUYING ONE. Very good experiece, with follow phone cars and questions answered about the new technology; Even with helping me set up On Star and pairing my phone, I still had questions, after driving a few days. Very pleased with my car and the dealership. More
An excellent business experience Their representative, David Skiles, made trading for a new vehicle an enjoyable transaction. He was courteous, informed and very helpful. The entire Their representative, David Skiles, made trading for a new vehicle an enjoyable transaction. He was courteous, informed and very helpful. The entire staff made it a pleasant and productive day. More
Wonderful dealership and great service The facility is very nice.. I was never pressured into buying my 2016 Chevy Trax.. My salesperson was great, very friendly and answered all of my ques The facility is very nice.. I was never pressured into buying my 2016 Chevy Trax.. My salesperson was great, very friendly and answered all of my questions. The buying process and simple and fast.. Best dealership I've ever been to!!! More