
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Great deal and great service Brain made it a great experience, and I got a great deal on the car! Brian even went out of his way to drive an item I left in my old car out to me. Brain made it a great experience, and I got a great deal on the car! Brian even went out of his way to drive an item I left in my old car out to me. More
Absolutely amazing I just bought a Cruz from the dealership about a month ago, I stopped to put gas in the car at a nearby gas station, and when I came out my tire was f I just bought a Cruz from the dealership about a month ago, I stopped to put gas in the car at a nearby gas station, and when I came out my tire was flat. I call the service dept and asked what I should do. Without hesitation a young man named Mack came to my rescue, he showed up in his own personal car filled up my tire and followed me down the street to the dealer. He checked me in repaired my tire (apparently I ran over a nail) and got me back on the road. The customer service was absolutely amazing and for that reason Tom Gill has made himself a customer for life. More
Car buying made easy Jennifer was an huge help and the end to what had been a very stressful car buying experience. She listened to our needs and price point and helped Jennifer was an huge help and the end to what had been a very stressful car buying experience. She listened to our needs and price point and helped us find the perfect vehicle. I would absolutely recommend Jennifer and Tom Gill to my friends and family. More
Best experience I've ever had with a car dealership. Our salesperson went beyond to make us feel welcomed and not pressured. She was able to find the vehicle that we LOVE! I would definitely recommend Our salesperson went beyond to make us feel welcomed and not pressured. She was able to find the vehicle that we LOVE! I would definitely recommend Jennifer and Tom Gill Chevrolet. More
Best customer service around!!!! I went into the dealership known exactly what I was looking for and Chaz ensured that I go exactly what I wanted. He and the other stuff have gone ove I went into the dealership known exactly what I was looking for and Chaz ensured that I go exactly what I wanted. He and the other stuff have gone over and above to ensure that I was and am happy with my new car! More
2012 Cruze I had a wonderful experience purchasing my 2012 Cruze. I received exactly what I had in mind for my trade in. The entire process is different compare I had a wonderful experience purchasing my 2012 Cruze. I received exactly what I had in mind for my trade in. The entire process is different compare to traditional car sales and the entire team is focused on what is best for the client. They listened to my needs and was able to care for them perfectly! More
Horrible Customer Service After purchasing a new Equinox from Tom Gill we were told that with the "Tom Gill Advantage" we were to receive our first 4 oil changes at no cost. Wh After purchasing a new Equinox from Tom Gill we were told that with the "Tom Gill Advantage" we were to receive our first 4 oil changes at no cost. When we took the vehicle in for our 4th service we had reached 26k miles. We were told that they would not honor the 4th maintenance because we were over 24k miles. We explained to them that our first time trying to get in for our 6k service we had to wait over a week for an appointment and in that time we went over 7k miles due to a planned trip. This first service then set our proceeding services back. We were told we would have to pay $130 for an oil change in lieu of the free one we were owed. I spoke to a service manager and after several minutes of conversation was eventually laughed at and when I then lost my temper was hung up on. I would NEVER recommend Tom Gill Chevrolet to anyone after this experience. I was lied to by a sales person when I bought the vehicle and then not given any respect by the service department. More
Great customer service + great prices= happy buyer I was beyond pleased with my experience tonight Mike was very patient and kind to myself and family. I appreciate his knowledge of the vehicle and bei I was beyond pleased with my experience tonight Mike was very patient and kind to myself and family. I appreciate his knowledge of the vehicle and being able to answer all my questions. I will be sending anyone I know who is looking to buy to Mike. Thank you again More
What a relief! After a month and a half of looking and 7 dealerships later, my husband and I came to Tom Gill Chevrolet. What a relief! We were treated like we matte After a month and a half of looking and 7 dealerships later, my husband and I came to Tom Gill Chevrolet. What a relief! We were treated like we mattered instead of like we couldn't afford anything. We were asked questions about our interest instead of told what to have. We were overall overwhelmed and pleasantly surprised about the respect and kindness we received from all three employees we came in contact with from the moment we walked through the door. We were there late, after hours and still they took their time, we never felt rushed or as if they were aggravated about being there late. It was a refreshing experience compared to what we had encountered from dealership that flat out give the "car salesman" their name or reputation. I will be recommending friends and family looking for a new or used car to Tom Gill Chevrolet. Thank you for an amazing and satisfying car buying experience. More
Amazing service at Tom Gill! Being a young adult, I was nervous through my whole process at Tom Gill! Mike was there to help me and get me on the right path! He listened to my con Being a young adult, I was nervous through my whole process at Tom Gill! Mike was there to help me and get me on the right path! He listened to my concerns and my feedback. He helped find the perfect sonic and got me on my way with my brand new car! Couldn't be happier! More