Tom Gill Chevrolet

Great Buying Experience Just purchased a new Chevy Silverado from Tom Gill Chevy and can't say enough good things about the overall experience. Bought a new truck for less t Just purchased a new Chevy Silverado from Tom Gill Chevy and can't say enough good things about the overall experience. Bought a new truck for less than I was expecting to pay for a used one.Customer service was excellent if you talk to JC. More

Extremely pleased customer!! I had done my research and knew exactly the vehicle that would be a perfect fit for my family. The majority of my experience was done via email/text. I had done my research and knew exactly the vehicle that would be a perfect fit for my family. The majority of my experience was done via email/text. LeaAnne Mann answered all of my questions/concerns promptly and professionally. Vehicle and paperwork was waiting for us when we arrived at dealership. We could not be more pleased with our purchase, the over the top staff and the whole transaction. We would highly recommend Tom Gill Chevrolet and LeaAnne Mann!! :) More

Friendly courteous experience We just purchased a 2015 Malibu LTZ from Tom Gill Chevrolet. This is the 3rd car my family and Ii have bought here. We keep coming back because of th We just purchased a 2015 Malibu LTZ from Tom Gill Chevrolet. This is the 3rd car my family and Ii have bought here. We keep coming back because of the genuine appreciation we feel when coming here for buying a vehicle as well as service. Our salespetson, Jennifer Newton, was absolutely great. Friendly and courteous ecplanatlions if our questions but never any pressure...It was a wonderful experience in buying and my wife and I as well as my daughters will be back..Also kudos to Laron in Finance for his courtesy and friendliness in closing...a true professional...Thanks again Jennifer and all at Tom Gill for making iur experience a pleasure. .....Dan and Martha Witt More

Great Experience This is the second new vehicle that I purchased from Tom Gill Chevrolet. The people we dealt with were absolutely wonderful. Each and every one of th This is the second new vehicle that I purchased from Tom Gill Chevrolet. The people we dealt with were absolutely wonderful. Each and every one of them treated us like family. We are especially grateful to Leeanne, our salesperson. She made it a really relaxed atmosphere while we decided on the vehicle we wanted. I would be remiss if I didn't also express my thanks to John and Chan. They were really fantastic. I would highly recommend Tom Gill Chevrolet and especially the people mentioned above to anyone in the market for a new vehicle. More

Julian Commodore is Excellent: Another Great TG Experience We just purchased a new Equinox at Tom Gill Chevrolet. I can't give high enough praise to the Tom Gill team and our salesman, Julian Commodore (aka "J We just purchased a new Equinox at Tom Gill Chevrolet. I can't give high enough praise to the Tom Gill team and our salesman, Julian Commodore (aka "J.C"). Julian is genuinely nice person and my wife and I were happy to give him our repeat business after buying a Sonic from him two years ago. Tom Gill's salespeople don't work on commission. We knew that we wanted an Equinox and, for us, Julian acted more as a "buyer concierge" than a "salesman." He didn't try to "sell" us anything (Don't take that the wrong way, Mr. Gill!). He took our input, helped us find what we wanted, and arranged a great price. This process is a rare find. Without commission, the salesman chief motivation is sell as many cars as possible (as quickly as possible) to hit volume bonuses. They have no reason to waste time in order to wear down a few customers until the customers give in and pay for fat commissions. With Tom Gill's setup, the "salesman" acts more as a "buying agent" on the customers behalf. They work to get the sales manager to sign off your deal and sell the car. Until Tesla Motors undoes the car dealership syndicates across this country, I believe this is the best set up we consumers can get. Tom Gill Chevrolet has a state-of-the-art business model to addresses the ultra-informed modern buyer who researches their purchase ahead of time. Even their "sales floor" is forward thinking. There is no "let me go talk to my sales manager behind closed doors." The sales manager is standing the middle of the room with an iPad, ready to give answers, make deals, and get people on their way. I am the definition of a "tough customer." As we were checking numbers, I continuously pulled up a live spreadsheet on my smartphone to confirm my deal and it was all exactly what we had agreed upon. We just had to sign the papers . I reached out to ten local dealerships and ended up making a deal with Tom Gill Chevrolet again. I was not a repeat customer "by default" because Julian was a super nice guy last time. He was a super nice guy last time (and still is now!). I was a repeat customer because he was a super nice guy and he got Tom Gill Chevrolet to give me a great deal on my family's new Equinox. Everyone else my wife and I interacted with was great as well: Susan in finance and the gentleman who evaluated our trade. Thanks, guys! I'll see you in 2017 about a new Impala, Julian! *For 1990's NBA fans, this review should be titled: "Julian Commodore + Tom Gill = Michael Jordan + Phil Jackson," (Susan is Pippen) More

It's all about "me" I appreciated the time and patience that was afforded me when I purchased my new car this past Saturday. I test drove three different vehicles and as I appreciated the time and patience that was afforded me when I purchased my new car this past Saturday. I test drove three different vehicles and asked a ridiculous amount of questions. I never felt pressured or that they were trying to take advantage. I truly appreciated the "no haggle" pricing policy. The benefits of purchase such as free maintenance and car washes were fully explained and in writing. More

Great Buying Experience Chaz Reed was awesome! Knowledgeable, personable, quick and efficient. His manager (Tim i think) was great as well. I couldn't ask for a better bu Chaz Reed was awesome! Knowledgeable, personable, quick and efficient. His manager (Tim i think) was great as well. I couldn't ask for a better buying experience. Return customer no doubt! More

Top of the Line Customer Service We just stopped at Tom Gill Chevrolet to look at a few cars and to decide what my next car would be. We have a 2002 Monte Carlo that we bought from To We just stopped at Tom Gill Chevrolet to look at a few cars and to decide what my next car would be. We have a 2002 Monte Carlo that we bought from Tom Gill back in '02. It's been a great car and if Chevrolet still made the Monte Carlo, no doubt it would be my next car. We also have a 2007 Malibu, a 2008 Impala and a 1993 S10. We were met on the lot by a young man named Chaz Reed. He was very friendly, and explained how the system worked since we had not been to Tom Gill in many years. He let me drive several cars and took a lot of time sitting and talking about the differences between makes and models, buying and leasing, things we had not yet considered. Most importantly, he listened. He listened and he wrote down everything I wanted in a car. My color preference, mileage (I drove over 90 miles a day) comfort, dependability, little extras that make driving more pleasant when you spend a lot of time in a car. He also took into consideration that I don't drive a car for a year or two and then get something else. I want something that is comfortable to drive, something that looks nice, (he could not convince me that I wanted a black car with a brown interior, it just wouldn't match my shoes!) With the help of a Manager named Falicia Ellis, we managed to work out a great deal, they took my Impala as a trade-in without even seeing it and let me drive home in a brand new 2015 Chevy Cruz. It fits me to a T (and it even matches my shoes) Chaz has not been with Tom Gill in Florence long, but with his knowledge, attitude, friendliness and his wonderful personality thrown in, I expect he will go far. I would highly recommend Tom Gill Chevrolet, and especially a great team like Chaz and Falicia. They are the best! More

New car purchasing experience The associates at Tom Gill were very friendly & helpful. Julian seemed very thorough about giving me as much information as he could without making m The associates at Tom Gill were very friendly & helpful. Julian seemed very thorough about giving me as much information as he could without making me feel overwhelmed or pressured to buy. The only downside for me was the length of the buying process. 5.5 hrs was a little too long for me & my 11 yr old. More

Wonderful Customer Service After going to every car dealership in Florence, KY I met the best customer service associate named Jennifer at Tom Gill Cheverolet. She answered all After going to every car dealership in Florence, KY I met the best customer service associate named Jennifer at Tom Gill Cheverolet. She answered all my questions and was able to convince me that Tom Gill was the place to purchase. I thank her for her kindliness and customer focus. More