
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I Love It! I love the customer service that I receive from Julian Commodore. I must say this was the first time any sales person has ever been this attentive to I love the customer service that I receive from Julian Commodore. I must say this was the first time any sales person has ever been this attentive to my need upon purchasing any vehicle. First let me start off with saying that Mr. Commodore, went out of his way to even come to pick me up from my home. Then upon my arrival Mr. Commodore made sure that all of my needs was met while going through the process to purchase a vehicle. I must say I salute Tom Gill Chevrolet for hiring such caring employees and this will just be the beginning of my business with Tom Gill Chevrolet. I really do appreciate customer service and this was truly shown during my business with your company. More
thank you Highly recommend joe rozell and john peltz to do business when buying a car! They met all my needs! They made sure I was comfortable and pleased .. Highly recommend joe rozell and john peltz to do business when buying a car! They met all my needs! They made sure I was comfortable and pleased .. More
Great Experience in buying a car! David Ski les was such a pleasant person to work with. He was very helpful throughout the entire process. He was very patient with me and seemed genu David Ski les was such a pleasant person to work with. He was very helpful throughout the entire process. He was very patient with me and seemed genuinely concerned that I was pleased with my decision. He even stayed late til I was done in financing department and was ready to leave in my new car. I would rate this dealership as excellent and him a great salesman and person. More
Great Experience! Jeff and team took the time to really explain model choices and options and got to know me and what my family needed in a car. He uncovered hidden nee Jeff and team took the time to really explain model choices and options and got to know me and what my family needed in a car. He uncovered hidden needs and made good recommendations. I will definately consider them for future business. More
Impressed I was impressed with the promptness of the correspondence when I submitted an online request for a quote. Furthermore, when I spoke on the phone, the I was impressed with the promptness of the correspondence when I submitted an online request for a quote. Furthermore, when I spoke on the phone, the tone of voice was welcoming, confident and made me feel as though I was the focus which I much appreciated. When I came in with my wife, we were both pleased with the dealership cleanliness and comfort -- not to mention the service of those we worked with. Because of our experience, we didn't "shop" around, so my rating of four-stars on price is simply out of ignorance in knowing what other dealerships could've done to compete. As such, had the term "value" been used instead of price, I would have rated it five stars because good people, service and experience is worth it in my opinion. More
Warning: Never go to Tom Gill for customer service!! Thank you Tom Gill and your service. Not only have we been without our family vehicle for two months because of the recall on GM's but we dropped our Thank you Tom Gill and your service. Not only have we been without our family vehicle for two months because of the recall on GM's but we dropped our car off with a working battery only to be called and told we had to pay $180.00 for a new one. They claimed it was because it sat for two months and they are not responsible for the issue with the battery because of the car sitting. So let me get this through my head. Your company recalled our car. So you gave us a rental that was another GM product. That car was recalled. Then we received a call that the car was finished only to be called back two days later asking us to bring our car in to be fixed. THEY COULDN'T FIND OUR CAR ON THE LOT. Now they want us to pay $180.00 to replace the battery. It sat for two months because of the recall. I was told by Jeanie that "it is not our responsibility, we are not GM and we didn't make the car". Wonderful customer service Tom Gill. It is a great way to treat your customers. When you got our car the battery was fine but when we get it back it is not, only after you have had it for two months. Great job blaming the customer and inconveniencing them more even after the recall. I hope all who read this know this is not the dealership you should deal with if you want one to take responsibility for the mistakes made by the products they sell. I mean seriously, after all of the issue you have an opportunity to go the extra 100 ft in this situation and chose not to. More
Customer For Life. This is my families third purchase from Tom Gill. Nate and Ken were very knowledgeable on the Equinox, friendly during test drives and straight forwa This is my families third purchase from Tom Gill. Nate and Ken were very knowledgeable on the Equinox, friendly during test drives and straight forward during the purchase process. The internet department bent over backwards to find the Equinox that fit my specs and price needs. You can't go wrong buying from Ken or Nate. More
Outstanding Salesman!!!! Made them impossible Possible!!!! Because of previous credit issues I was hesitant about whether to pursue attempting to finance a vehicle, though it was an immediate need for my famil Because of previous credit issues I was hesitant about whether to pursue attempting to finance a vehicle, though it was an immediate need for my family. Ken convinced and assisted my wife and I with the selection of a quality vehicle, he was a wealth of knowledge. He also reassured my wife's nerves informing her that you all dealt with multiple lenders. A+ rating overall!! Two days later my wife rode off the lot elated. HAPPY WIFE HAPPY LIFE. THANKS KEN!!!!! More
Wonderful Saleswoman!!!! Me and my husband had the best experience at Tom Gill Chevrolet. Our Saleswoman, Falica Ellis, was absolutely wonderful. Not once did she pressure u Me and my husband had the best experience at Tom Gill Chevrolet. Our Saleswoman, Falica Ellis, was absolutely wonderful. Not once did she pressure us or make us feel like we had to make our decision right then and there. When we first arrived on the lot she approached my husband and introduced herself and stated that if we needed anything to please let her know and told my husband to take our time and look around. She didn't stalk us like some dealerships that we have been to have done. When we had questions she was there and answered them honestly. I highly recommend her!!! More
2nd car I've bought 2 cars from Tom Gill and I am recommending to my sister that she purchase her next vehicle there as well. They handle all sorts of credit I've bought 2 cars from Tom Gill and I am recommending to my sister that she purchase her next vehicle there as well. They handle all sorts of credit and make it work for you to get into a new car. Couldn't ask for better service. Great with kids, always friendly, and a comfortable dealer to purchase a car from. More