
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Best sales person...ever Steve was very patient as I weighed my options. He worked within my budget and helped show ways that I could maximize my dollar. He also gave me the s Steve was very patient as I weighed my options. He worked within my budget and helped show ways that I could maximize my dollar. He also gave me the space I needed to browse while still being accessible to answer questions. More
Thanks for an easy puchase I was very impressed with this dealership the first thing they do when you walk in the door is introduce themselves and offered you a beverage. Maria I was very impressed with this dealership the first thing they do when you walk in the door is introduce themselves and offered you a beverage. Maria is the nice lady I got to deal with she was great I told her what I was looking for and she made a list in no time. We went to the lot and test drove a car and then did some more browsing so wasn't pushy or anything and went to every car that caught my eye and told me about them, she was very helpful and had a great since of humor and was just great to be around. When we went back to financing she went to put on the temp license plate, even though they closed an hour after we got done signing papers she stayed to help me setup Bluetooth on the car and pointed out some other things that I had questions, she would not leave with out all of my questions being answered loved dealing with maria and would definitely recommend people to her. The other person I would like to give some credit to is laron our finance guy he explained all the paper work to me and would not move on to next one till I fully understood every piece of paper I was signing, he was very honest about the gap insurance and the protective services and also was very helpful. Maria and Laron keep up good work and thanks for the help and making it the best experience at a dealership. More
Thank you Linda Shelton! On 3/3/15 we purchased a 2015 Chevrolet Colorado from your dealership. Linda Shelton worked tirelessly with us to get the best deal possible. she we On 3/3/15 we purchased a 2015 Chevrolet Colorado from your dealership. Linda Shelton worked tirelessly with us to get the best deal possible. she went above and beyond our expectations to help us. She checked later that day to make sure we made it home safely. We would recommend Linda to anyone looking to purchase a vehicle. Thank you Linda for all you did for us. More
Chevy Spark Experience Brandi was an excellent representative to talk to and work with! I knew what I wanted coming in, and she was able to help me get the car I wanted at t Brandi was an excellent representative to talk to and work with! I knew what I wanted coming in, and she was able to help me get the car I wanted at the price I needed. No haggle really works! More
thank you tony I brought my cruze in for recommend maintenance. Tony explained what was needed and kept me in the loop while he had my car. Ask for Tony when you g I brought my cruze in for recommend maintenance. Tony explained what was needed and kept me in the loop while he had my car. Ask for Tony when you go to Tom Gill and you won't be disappointed. More
Chevy Equinox - Buying Experience Julian (JC) was very courteous, professional, and helpful throughout the process. Absolutely no complaints about his customer service! Great guy to Julian (JC) was very courteous, professional, and helpful throughout the process. Absolutely no complaints about his customer service! Great guy to work with !! One suggestion (LET ME POINT OUT THIS IS NO REFLECTION ON JULIAN'S SERVICE) to management is to improve the time required to fill out the financing paperwork. Over the course of 2 days, I spent 5-6 hours waiting (just waiting) for the finance dept in order to fill out my financing paperwork. The actual paperwork took 10 minutes to complete. Again, that was 5-6 hours over the course of 2 days to fill out 10 minutes worth of paperwork - that's excessive. More
Our 3rd Silverado from TG Chevrolet Awesome Dealership Linda Shelton was our sales person, absolutley wonderful person to work with. I found a Silverado on line within 48 hours I had a new truck. This is o Linda Shelton was our sales person, absolutley wonderful person to work with. I found a Silverado on line within 48 hours I had a new truck. This is our 3rd truck from them have had nothing but great professional service from them. Linda communicated with me about every aspect of the truck. They have earned our business always. We have sent family members there and they also had a positive experience. Once more I can't say enough good things about this dealership and the folks that work there.... Linda Shelton I will always be asking for you...... More
My Experience Julian was able to provide excellent service to me and met all the expectations that I had during my leasing process. Julian was very professional and Julian was able to provide excellent service to me and met all the expectations that I had during my leasing process. Julian was very professional and accommodating to my needs while I was looking for a new vehicle while not physically at the dealership through email and text messaging which was very convenient for me. When I finally went to the dealership to finish the final process of my lease, I had already worked out many of the details over text and email that possibly could have taken a few hours of back and forth negotiating to complete. I feel satisfied with the way everything went and would recommend Julian to anyone wishing to purchase a vehicle from Tom Gill Chevrolet dealership. More
Felt right at home friendly atmosphere! Steve Made our experience simple fast professional and courteous. Spreading the word already to all my friends and family! My new/used car was under B Steve Made our experience simple fast professional and courteous. Spreading the word already to all my friends and family! My new/used car was under Blue book value couldn't ask for a better deal love my new Cruze! I highly recommend Tom Gill! I searched for quite a while before making my final decision, my husband and I agree the no hassle thing, brilliant! More
Loyal Customer w/ Horrible Experience! Our family had purchased our vehicle with Tom Gill several years ago; and always have had Tom Gills service department do any routine maintenance with Our family had purchased our vehicle with Tom Gill several years ago; and always have had Tom Gills service department do any routine maintenance without issue. In the end of January, the heater in the vehicle had stopped working; so we had taken it to Tom Gill to get repairs. We were called to pick-up the vehicle;with the heater blower only working on MED-HIGH, LOW would still not blow any air. Once we confronted them it only working on MED-HIGH; they had told us this would be extra. We could not afford any more repairs; as they already were charging us several hundred dollars. AND FINALLY....WHAT REALLY MADE THIS A TERRIBLE EXPERIENCE: Before we left we were told not to roll down the window as it would not roll back up. THE WINDOW HAD WORKED 100% BEFORE GOING TO TOM GILL!! I spoke to the service manager and he was unwilling to help saying they did not open the window panel. ** I contacted Tom Gill directly and addressed the issue, very politely and professionally; only to get immediate push back and was rude to me; saying there must be some coincidence. He had told me he would look into this and call me back. ONE WEEK LATER he had finally called me back only to tell me that he would not be able to help as his staff were not servicing near the window and their must be a coincidence. I had asked him to consider just taking a look just in case it was something very minor; and to keep in mind we are a loyal and returning customer; even purchasing the vehicle from him!! CONSISTENTLY UNWILLING TO HELP IN THE MIDDLE OF WINTER!! I DO NOT RECOMMEND TOM GILL AS HE DOES NOT STAND BEHIND HIS CUSTOMERS!!!! More