Jonathan Conn
Jonathan Conn at Tom Gill Chevrolet

Jonathan Conn

E-Commerce Director

Tom Gill Chevrolet

7830 Commerce Drive
Florence, KY 41042

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15 Reviews
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15 Reviews

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15 Reviews of Jonathan Conn

June 07, 2025

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Employee Rating

They are so much better than tim shorts in maysville I didn't fill screwed... More

by manningchristopher615
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 17, 2025

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I recently bought a car from Jordan. I Couldn't be happier. He was both professional and knowledgeable. Thanks! More

by garyoffill
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lili Shires

April 01, 2024

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Employee Rating

While my car was in service (oil change and new rims) I was brought a rental which had a flat tire when it was pulled up front. The second rental brought to me had a flat within a couple hours of driving o More

by JAMIELEE.06.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Wuest , Dale Boreing

Apr 04, 2024

Tom Gill Chevrolet responded

Jamie, I received your review on DealerRater concerning your recent visit for wheel repair under your wheel warranty. I understand that during that visit you were provided a loaner vehicle which experienced a flat tire due to a road hazard tread puncture while in your possession. I know that had to be frustrating. Tire damage due to road hazard falls under the terms of the rental contract signed when the loaner is released. Unfortunately, it can and does happen on any paved road surface, including even parking lots. AAA simply plugging a tire punctured in the last outer tread row is not only an industry standard, unacceptable tire repair, it is very unsafe. The only correct way to address such a puncture is to replace the tire. Because the loaner is a brand new vehicle still under factory warranty, it had to be replaced with the matching, original equipment tire. I understand dealing with a flat tire and the unexpected cost of replacing it was definitely not what you had in mind that day. I appreciate your cooperation in getting it resolved. It is my hope that this unfortunate situation has not caused you to lose faith in our dealership. Your business is extremely important to me. Your satisfaction throughout your vehicle ownership is always my goal. Inspecting the rental vehicle before taking possession is a courtesy to the renter. It does not alter the responsibility for any and all damage, including tires, which the renter accepts at time they sign the rental agreement. Every effort has been made to provide prompt, professional communication. I again left a voicemail and text message with you yesterday, in an attempt to discuss this matter with you before posting a public response. They were unsuccessful. To date the credit card you provided at the time of rental has been repeatedly declined, leaving the tire replacement charge still unpaid. Dale Boreing Service Manager

February 20, 2024

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I had a great experience and professional experience at Tom Gill Chevrolet in Florence Ky. I worked with Jessica Hensley in Sales and could not be more pleased how the entire transaction took place. Very More

by sljhoffman
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessika Hensley

September 15, 2023

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Everyone was nice. They worked with me on what I wanted and the price.i would recommend them to anyone. More

by George
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Recommend Dealer
Yes

July 08, 2023

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Excellent experience with Jessika! Couldn’t have asked for better. She was patient and so very helpful! Can’t recommend enough. More

by ahp
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 27, 2023

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The easiest car buying experience I've ever had. Cheyenne Collins was terrific, she made me feel very comfortable. Would recommend to friends and family for sure. More

by bandcturner
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Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Collins, Ryan Harkins

October 30, 2022

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Matt was friendly, professional and patient the way through the process.thank you so much. More

by Dc
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matthew Post

July 25, 2022

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Employee Rating

Chris was very friendly and great to work with. I’d highly recommend him to my friends and family when they are looking for a new or used car or truck to buy. More

by NewTruckHaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hensley, Jessika Hensley

March 02, 2022

Dealership Rating
Employee Rating

Loved the experience so much! Ryan is awesome and Levina is pretty cool too. Thanks. More

by vilardol2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hensley, Jordan Holt, Jessika Hensley, Ryan Meinert, Andrew Gill , Kristi Beaver, Hunter Collins, Eric Haenny, James Hargis

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