Tom Gill Chevrolet - Service Center

Service We had recently relocated to Florence, Ky from Knoxville, Tn. We had bought a Chevy Cruze in Knoxville and had an issue with the driver side window m We had recently relocated to Florence, Ky from Knoxville, Tn. We had bought a Chevy Cruze in Knoxville and had an issue with the driver side window motor. We saw Tom Gill Chevrolet from the highway and stopped in to see if they could help. We were greeted by Michael Monday and he got right to work on scheduling an appointment to look at our car. Needless to say 2 days later I had to make an emergency visit and they kept my car, gave me a loaner and had my car repaired and back to me the next day !! Thank You so much for the great service !! We will not go anywhere else but Tom Gill Chevrolet..... More

Amazing service Christina Applegate is the perfect example of an awesome sales representative! She answered all of my questions and concerns without hesitation! I wil Christina Applegate is the perfect example of an awesome sales representative! She answered all of my questions and concerns without hesitation! I will be referring her to family and friends! More

Beware of the Tom Gill collision center Do not have your repairs done at this place. I thought I would have first rate service and quality repairs done here. I purchased the Chevrolet from Do not have your repairs done at this place. I thought I would have first rate service and quality repairs done here. I purchased the Chevrolet from them just two months prior. Should have gone to Maaco. I'm not kidding. My truck is now having corrective work done at another shop. They stuck it to me and my insurance company. Fraudulent activity runs rampant in this part of the Tom Gill empire. Thank God for my insurance company. If not for them I would really be hurting now. This is far from over. Poor, Poor, Poor More

lobed elisha marcus. sales rep Elisha marcus was very knowledgeable. We went to several places and bc of her we bought from tom gill.. She is excellent. And knows her stuff. Great Elisha marcus was very knowledgeable. We went to several places and bc of her we bought from tom gill.. She is excellent. And knows her stuff. Great experience bc of her. More

Amazing Customer Service I never leave reviews but I went to Tom Gill just looking at options because I'm going to be in the market for a new car for my son's 16th birthday! I never leave reviews but I went to Tom Gill just looking at options because I'm going to be in the market for a new car for my son's 16th birthday! I was helped by a woman named Christina Applegate, she was very friendly and very informative. She paid attention to every detail I had mentioned about what I was going to be looking for and showed me options that best suited my description. It was so refreshing to receive such a great customer service experience , I will definitely be back soon More

Had to fight, but they are making it right The dealer has today let us know they have ordered us 2 new rims and are resolving the issue. Just bought 2013 Cadillac ATS with a little under 24 The dealer has today let us know they have ordered us 2 new rims and are resolving the issue. Just bought 2013 Cadillac ATS with a little under 24k miles. The car had been pulling to the right, so the sales guy schedules a service for me. They just called to tell me the car has 2 bent rims, and needs an alignment (they put new tires on before we bought it! No mention) they say we hit something. After 4 days of arguing they are fixing the issue. More

Terrible charged me 118 dollars to tell me nothing wrong now They had no ideal what was wrong with my car charged me 118 a month later my car is doing the same thing but now it won't start at all could have been They had no ideal what was wrong with my car charged me 118 a month later my car is doing the same thing but now it won't start at all could have been avoided if they did there job More

service is very crappy You are told that when you buy a vehicle you get all of these amazing things. Then after you have your vehicle and drive out of your way to only have You are told that when you buy a vehicle you get all of these amazing things. Then after you have your vehicle and drive out of your way to only have service done at their location the service treats your terrible. Your promised free tires, well good luck getting them. Your promised oil changes for life, But only if you pay 200$ for them to do them. Moral of the story, They are full of crap and you will never get anything your promise. I'm not one for free hand outs, but when I purchase I $35,000 and am told I will receive things I expect for them to back it up on their end as I do on mine buy taking it only to them to be serviced. as for sales and finance I had no issue. easy to deal with and very helpful. but good luck on getting anything from service. Also if you try to call you will only get voicemail after voicemail and never get a call back. More

Great service It's not an easy obstacle to get two small babies out of car and back in the car by yourself, along with car seats and all the other items needed to b It's not an easy obstacle to get two small babies out of car and back in the car by yourself, along with car seats and all the other items needed to be transferred but Tammy made sure to make this process easy when coming in to get my car serviced. She is always so friendly, helpful, and willing to go above and beyond her job requirements to make sure you leave happy. Great lady! More

Exceptional Becomes The Norm I have had both of my families vehicles serviced at Tom Gill since 2011. Tony always makes it fun, fast and easy. I can't imagine going any where el I have had both of my families vehicles serviced at Tom Gill since 2011. Tony always makes it fun, fast and easy. I can't imagine going any where else. Also I recommend Sandy starts a delivery service. More