Tom Pappas Toyota

The best staff ever! This was by far the best car buying experience I’ve ever had. Neil didn’t waste my time with a bunch of nonsense and dribble about what he could do fo This was by far the best car buying experience I’ve ever had. Neil didn’t waste my time with a bunch of nonsense and dribble about what he could do for me. He was straight forward and honest. He worked hard and got done what he said he could get done, which was get me financed for a nice dependable vehicle. Neil the deal went above and beyond his job title. Neil is a true pleasure to have as my car guy. I can’t say enough about how great he handled the whole sale. And Jaime in the finance department was awesome as well. She answered all my questions and was very polite and understanding. I felt that Neil and Jaime were very knowledgeable in the things we discussed. They made me feel comfortable and at ease. Thank you Pappas Toyota but especially Neil the deal smith !!! Way to get it done Neil! I will definitely send everyone I know that is in the market for a vehicle to Neil and Pappas Toyota. And one more thank you I’d like to leave is to the lady over in the waiting area. I’m sorry I can’t remember her name but she was so very pleasant and helpful. More

Quick and Easy Alexander was professional and personable throughout the entire process. He was transparent and descriptive about every step of the car-purchasing pro Alexander was professional and personable throughout the entire process. He was transparent and descriptive about every step of the car-purchasing process. Alexander made me feel comfortable and informed. Tom Gray made me feel at home while sitting in his office. What I expected to be stressful ended up being unbelievably easy thanks to Alexander and Tom. More

You matter to them...good customer service! No matter if you're looking for a used vehicle on the lower price point or newer vehicle, you are treated well. Pappas Toyota worked with us and made No matter if you're looking for a used vehicle on the lower price point or newer vehicle, you are treated well. Pappas Toyota worked with us and made sure everything was correct, discussed adequately, questions answered and items taken care of from the minute we walked in the building until we exited happy with our purchase. More

Mr. Alexander Hamilton Mr. Hamilton was a very personable; cordial and prompt salesperson. He exhausted all means available to accommodate my desire. He knows the product Mr. Hamilton was a very personable; cordial and prompt salesperson. He exhausted all means available to accommodate my desire. He knows the product and was able to explain it in layman' s terms. He is a man of his word which ranks highly with me. I would not hesitate to recommend him as the salesperson for friends. More

Great service & professional staff Tim went above the professional courteous by helping me with the purchase of my Toyota Tacoma, by taking more pictures of the truck and sending them t Tim went above the professional courteous by helping me with the purchase of my Toyota Tacoma, by taking more pictures of the truck and sending them to me, I wanted a full tank of gas before I left for my long drive back to Dallas, TX Tim filled up my truck, but more importantly Tim offered to pick me up at the airport and bring me to his dealership, the entire process of everything needed to buy the truck was a very smooth & hassle free transition, thank you Tim and I certainly appreciate you helping me out in so many ways!!! More

New Car Purchase Friendly staff, very nice dealership. Dave and Jim were very knowledgeable and helpful throughout the entire purchase. Tom in finance made the process Friendly staff, very nice dealership. Dave and Jim were very knowledgeable and helpful throughout the entire purchase. Tom in finance made the process very easy. More

Checked multiple dealerships, Pappas was #1 by far! I came in looking for a used vehicle I had seen on autotrader, and was greeted by Megan who was absolutely courteous and immediately called for a sale I came in looking for a used vehicle I had seen on autotrader, and was greeted by Megan who was absolutely courteous and immediately called for a sales staff member to come assist me. After it became evident that everyone on the clock was with another customer, Ryan Clintsman approached me before the start of his shift to help me find my vehicle so I wasn't waiting for too long. He took me on a ride through the lot to look for the car, and when neither of us could spot it, went above and beyond to make sure I got to see it. After expressing some of my concerns, he suggested another vehicle and took me to see it. despite being a little older and higher mileage than I originally wanted, he knew (and showed me) that it was in better condition with a better maintenance history, and about $2000 cheaper! He was honest and upfront with everything about both vehicles, answered every question I had, and ultimately sold me my Chevy Equinox! Brett Bales, who helped me with the finances, was also exceptional in his service, showing me every option available to me for both payment and maintenance plans and explaining everything in a way that I could understand. Now, after a 900 mile trip back to school, I couldn't be happier with my purchase and am extremely glad I decided to get my car at Pappas Toyota :) More

Friendly and attentive Fergy We purchased a Corolla in 2015 from Fergy, so we sought him for our recent purchase of the 2019 Rav 4. We had researched the vehicle for the past 6 m We purchased a Corolla in 2015 from Fergy, so we sought him for our recent purchase of the 2019 Rav 4. We had researched the vehicle for the past 6 months and knew what we wanted. Fergy listened and delivered. Although we waited a few days, we were not disappointed. The entire experience was positive. This is our 3 rd Toyota but will not be our last. More

Awesome service James gave us immediate attention and worked hard to get us the vehicle that I wanted. Brett Bales also worked hard getting us the financing that we James gave us immediate attention and worked hard to get us the vehicle that I wanted. Brett Bales also worked hard getting us the financing that we needed. Highly recommend this dealership More