Tom Pappas Toyota

Great Experience! Great vehicle purchasing experience! Through the entire process, Dakota made sure we were getting the right vehicle at the best value while meeting a Great vehicle purchasing experience! Through the entire process, Dakota made sure we were getting the right vehicle at the best value while meeting all of our criteria. More

Great Dealership We spent several days looking to replace our older car. We ended up at Pappas and was greeted by Neil Smith. He was helpful in listening to our needs We spent several days looking to replace our older car. We ended up at Pappas and was greeted by Neil Smith. He was helpful in listening to our needs and wants in a vehicle and let us drive and examine several models. Once we decided on a model, he gave us two nice options to compare. We never felt like we were pressured to buy something we weren’t ready for or something above what we wanted.. Neil was fun, fair and most of all went above and beyond to make sure we were comfortable in our purchase. We didn’t have time to discover all the features so he made time the next day to help us. I would definitely go back! More

STRESS FREE Fergie was stress free and gave me a better deal than what I had expected to come in and negotiate. BEST SALESMAN IN THE INDUSTRY! It was my first car Fergie was stress free and gave me a better deal than what I had expected to come in and negotiate. BEST SALESMAN IN THE INDUSTRY! It was my first car and I had been to several other lots and I was immediately targeted for my age. We went to see Fergie to just look and he did not harass us. He gave us his business card and we contacted him a few months later and he made the deal happen! My mom was impressed and had an unreal first time car buying experience. More

Great experience This visit was for free, regularly scheduled maintenance. In addition, they took care of a software upgrade for a recall. While rotating my tires they This visit was for free, regularly scheduled maintenance. In addition, they took care of a software upgrade for a recall. While rotating my tires they noticed a problem and let me know about it. Due to the 2-story, 2-bedroom potholes in Missouri, I needed an alignment. This was handled quickly. The atmosphere at the dealership is friendly and relaxed. More

Moonroof noise repair Thank you Patrick for directing me to Toyota for help with my repair. You really were courteous and explained what was needed in order to repair the n Thank you Patrick for directing me to Toyota for help with my repair. You really were courteous and explained what was needed in order to repair the noise in my moonroof. Thank you Pappas for the rental car for the day. A big thank you for all those who made it easy to get this repair completed. More

Excellent experience We have had two great interactions with Jim Adams within the last month. He assisted our daughter In finding a used suv. She wanted to stay within We have had two great interactions with Jim Adams within the last month. He assisted our daughter In finding a used suv. She wanted to stay within a certain price range and Jim did not deter her. She loves her suv. I just purchased a new RAV4 Jim listens to what is important to you and works to make that happen. When my wife is ready to replace her vehicle, we already know who we are going to call. Thanks Jim. More

Love Pappas!!! I have had three Toyotas since 2012 serviced here and absolutely love them!!! They are friend, helpful with questions, it's so easy to schedule appoi I have had three Toyotas since 2012 serviced here and absolutely love them!!! They are friend, helpful with questions, it's so easy to schedule appointments... The waiting area is clean, comfortable and they offer an assortment of refreshments....All dealerships should strive to be like Pappas!! And Annette in Service rocks!! More

new car I had a great experience buying my new car .My sell man neil smith was on point. If you are thinking about buying a new car go to papa toyot I had a great experience buying my new car .My sell man neil smith was on point. If you are thinking about buying a new car go to papa toyota. More

Very stress free. I have never liked buying a new-to-me vehicle. This was the least stressful process that I have experienced. I will definitely refer friends and famil I have never liked buying a new-to-me vehicle. This was the least stressful process that I have experienced. I will definitely refer friends and family when they need to buy. More

Outstanding What started out to be a simple service visit turned into a safety issue with our seat belt/airbag system. Annette kept us fully informed and promptly What started out to be a simple service visit turned into a safety issue with our seat belt/airbag system. Annette kept us fully informed and promptly updated through the whole process; and also set us up with nice temporary transportation. Much thanks to the whole Pappas service team! More