Tom Pappas Toyota

This was the best experience I have had buying a vehicle. Sad that I had to go to a Toyota Dealership to buy a Ford vehicle since Ford Dealerships don't seem to want to sell cars. I will recommend and will Sad that I had to go to a Toyota Dealership to buy a Ford vehicle since Ford Dealerships don't seem to want to sell cars. I will recommend and will come back in the future. Great Salesman and Great Experience! More

John understood the reason for our visit to the dealership and was exceptionally helpful in showing us a vehicle that we were interested in purchasing in the event ours could not be repaired. Needl dealership and was exceptionally helpful in showing us a vehicle that we were interested in purchasing in the event ours could not be repaired. Needless to say the car damage (fire) was far greater than expected that resulted in the need to replace it. John was able to handle most of the transaction over the phone far us and got the ball rolling in early afternoon so that by mid-afternoon when we arrived at the dealership the sale was all but completed and we had our new Sienna that evening. In our more than 50 years of buying a new cars this was the most pleasurable new car purchase we have had the pleasure of buying, in spite of the reason for having to purchase it to begin with. I have been a previous customer to the service department prior to our current new car purchase and was always impressed with this dealership's personal attention and cleanliness of work area, waiting area and the sales personnel offices. The knowledge of John and his attention to details is outstanding. I now look forward to coming into the dealership in the future when service is needed. We cannot say enough about John and all of the staff members we had the pleasure of dealing with at this dealership. The Pappas family should know that its interest is well represented by it's caring and courteous staff members. More

Customer service is always a pleasure. Waited for my car in a beautiful waiting area with coffee, bottled water, and fruit. Also have a manicurist on staff. Flat Screen TV's add much to the atmosphere. W in a beautiful waiting area with coffee, bottled water, and fruit. Also have a manicurist on staff. Flat Screen TV's add much to the atmosphere. Work is always completed accurately, and on time. It is a pleasure to work with so professional a staff. They always make you feel welcome. More

I was looking to purchase a used car. No pressure just answer my questions, do some research, give me advice and a good price. Our salesman was exactly what we were looking for. Thumps up to the entire te answer my questions, do some research, give me advice and a good price. Our salesman was exactly what we were looking for. Thumps up to the entire team. I have always had a great experience with this dealership. Will be back next summer to buy another one. Thanks for being there Pappas! More

This dealership has bent over backwards to accomodate the needs of me and my family. I have purchased two vehicles from them and am soundly satisfied. When I bring in my new vehicle for service, I am treated needs of me and my family. I have purchased two vehicles from them and am soundly satisfied. When I bring in my new vehicle for service, I am treated like a friend not as just another person who is in their dealership. I am a Soldier in the military and am still cuurently serving. The response I receive from everyone there when I have to stop my vehicle by in uniform, is most appreciative. My college age son needs a vehicle. We plan on purchasing from Tom Pappas. Had I known years ago how awesome this dealership was and how well they treat their customers, over and over again, I would own more Toyotas. The salespeople, support staff and finance personnel are all a class act. My son and I could purchase some vehicle from anywhere. We choose to buy from Pappas. The salesperson whom we have dealt with and has gone out of his way to make us feel at home is Mark Garner. When my time for serving my country militarily, comes to an end (I am planning on retiring in 2 years), I would be proud to work for a dealership of this high of a standard....simply because they care. They care not only for their customers, but also for their coworkers and peers. It is easy to determine by the actions of the oo-workers in thier professional environment. The climate is very positive. It has been my experience as a leader in the military, that personnel respond to positive treatment and by being in a positive atmosphere. I am sold! I would be proud to be associated with them on a professional level. Sincerely, Steve Squires More

I bought two new cars, a Highlander and now a Camry, from Jessica vargas in 2011. Both sales were handled professionally. Jessica left no stone unturned to make sure all details of the sale went smoot Jessica vargas in 2011. Both sales were handled professionally. Jessica left no stone unturned to make sure all details of the sale went smoothly. Loved the cars, and with the sales proceedings going so smoothly, I must say it was the best experience I've had in buying a new car. I recommend her to everyone I know who is in the market for a new car. I find myself handing out her business card to people that tell me they are shopping for a car. I highly recommend the dealership, and above all, jessica vargas. More

They did a great job and helped me and my wife find the right car for us. We couldn't be happier with our decision. right car for us. We couldn't be happier with our decision. More

Frank Walsh was great! He made trading in my leased vehicle and transitioning to the truck of my choice seemless. Everyone at the dealership was unbelievably friendly and was generally concerned with m vehicle and transitioning to the truck of my choice seemless. Everyone at the dealership was unbelievably friendly and was generally concerned with my experience. I would highly recommend this dealership to anyone interested in purchasing a new or used car. I love my new 4-Runner! More

Frank was great! He found us the car we wanted for a great price! The time at the dealership was quick and we were on the road in no time! great price! The time at the dealership was quick and we were on the road in no time! More

I have always been treated in a very friendly and competent way. The work has always been satisfactory. Gino Micallef has always been good about explaining what repairs need to be done. I would give competent way. The work has always been satisfactory. Gino Micallef has always been good about explaining what repairs need to be done. I would give him a five star rating. More