Tom Wood Nissan

Very friendly and courteous people who care about the customer the car was in good hands at this dealership customer the car was in good hands at this dealership More

I had a 2:00 appointment for an oil change and it took over an hour and a half to get it done. I like the dealership and all the workers but I think that is way too long for an oil change. I come from Mun over an hour and a half to get it done. I like the dealership and all the workers but I think that is way too long for an oil change. I come from Muncie so I have to wait but my time is valuable too. More

Purchased a pre owned certified vehicle on 29 NOV 25 with 22,000 miles and took it in for the first service on 6 MAR 26. Dealership came back with immediate attention needed for 4 items to include replacing 22,000 miles and took it in for the first service on 6 MAR 26. Dealership came back with immediate attention needed for 4 items to include replacing all of the brakes and wheel alignment for $1400. After approving they came back and said immediate attention for $2800 because it could not be aligned and stated all 4 lower control arms were bent and needed replaced. I asked to speak to a manager - GM, sales manager or service manager. I was out on hold for 10 mins and the lady came back and said none of them were available. She said she would have the service manager call me back. She called me back several minutes later and told me it was all a mistake and that the lower control arms did not need replaced and it was aligned. This is a scam. More

Very respectful and friendly and friendly and very helpful to make to give details while waiting. helpful to make to give details while waiting. More

Dealer was able to fix unexpected issues found same day. Kept me updated on findings. Drives like new! Kept me updated on findings. Drives like new! More

Erin in service is awesome she went over and above any expectations that I had expectations that I had More

It's a very pleasant dealership to go to. Katie was very pleasant to work with. It's nice when a person is patient and not in a rush to get you out of their way. She took time to listen and I Katie was very pleasant to work with. It's nice when a person is patient and not in a rush to get you out of their way. She took time to listen and I would like to thank her. For her kindness, and the discount I got. Everyone seems to be very pleasant there. More

My service adviser, Erin was very helpful and courteous considering she was the only adviser helping everybody. She was very patient with everybody waiting to check out. considering she was the only adviser helping everybody. She was very patient with everybody waiting to check out. More

Chris Chavis did an excellent job helping to find the right car for us. He was very friendly and explained and answered our questions. Was great to work with. right car for us. He was very friendly and explained and answered our questions. Was great to work with. More

Chris went above and beyond to make sure everything was perfect. He’s knowledgeable, patient, and truly dedicated to his work. It’s rare to find someone this reliable. Thank you, Chris! perfect. He’s knowledgeable, patient, and truly dedicated to his work. It’s rare to find someone this reliable. Thank you, Chris! More