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Tom Wood Nissan

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.6
925 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 925 reviews

October 02, 2026

Staff had a noticeable TEAM vibe! Also appreciated service tech sending audio/visual feedback of the diagnostics. More

by dburwellcress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kernodle
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October 02, 2026

Karla was great, she got me the information we needed and was easy to work with More

by mhstorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karla Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2026

The service staff at Tom Wood Nissan are the best! I never have any issues when I take my Murano in for service. I will only take my vehicle there whenever it needs work. More

by Kebkk54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin in service
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Oct 02, 2026 -

Tom Wood Nissan responded

We are flattered by this fantastic review! Thank you for choosing Tom Wood Nissan and sharing your feedback with our team. See you next time!

September 29, 2026

The service department is always accommodating and professional. They explain any issues simply and concisely. More

by stockpick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
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Oct 01, 2026 -

Tom Wood Nissan responded

It’s always a win to hear our service team is professional and clear with their explanations! Thank you for choosing Tom Wood Nissan and for sharing your feedback. See you next time!

September 28, 2026

Amazing experience! Karla was friendly, professional, and incredibly helpful. She made buying our new car easy! More

by Mctm0389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Tom Wood Nissan responded

Thank you for choosing Tom Wood Nissan and for sharing your positive experience with Karla! We're glad she made the process smooth and enjoyable. Enjoy your new car!

September 27, 2026

Karla was awesome ! Patient and answered all questions. The entire staff was excellent ! No pressure from anyone. Thanks More

by davelowemusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Tom Wood Nissan responded

We're delighted to know you felt no pressure from our team, and so glad Karla was able to assist you at every step. Thank you for choosing Tom Wood Nissan! Safe travels!

September 24, 2026

Great service , great communication, and very happy with my service provider Amy she was efficient. More

by detroitchas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Print
Sep 25, 2026 -

Tom Wood Nissan responded

We'll be sure to share this positive feedback with Amy! Thank you for sharing your experience with our Tom Wood Nissan team. We're here to make your service visits 5-star!

September 18, 2026

The gentleman who helped us really went out of his way to help us. We will surely return. More

by mvalentine1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kernodle
Print
Sep 18, 2026 -

Tom Wood Nissan responded

It was our pleasure to assist you. Thank you from all of us here at Tom Wood Nissan!

September 16, 2026

Ethan was super helpful and was good at communicating, Darrell was also nice and gave all the info I needed on a truck I was interested in More

by Blake
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Tom Wood Nissan responded

Blake, we're happy Ethan and Darrell were so helpful! Thank you for choosing Tom Wood Nissan and for sharing your feedback.

September 16, 2026

I wish I could make 2 different reviews! One for the AMAZING woman that sold me my car, Karla & one for the way the other things have been handled by others. Karla has been beyond amazing & More

by chelseamarie3333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith wood (one star)
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Sep 16, 2026 -

Tom Wood Nissan responded

Chelsea, I'm truly sorry to hear about the difficulties you've experienced and the stress it's caused. It's never our intention for any of our customers to feel this way. We want to make sure all your concerns are addressed properly, so please be on the lookout for my call. Thank you, Katie Marks - Service Manager - (317) 688-6025

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