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Tom Wood Nissan

Indianapolis, IN

4.8
756 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 756 reviews

May 01, 2024

Service writers are all kind and great communicators - even when the news is hard to hear. More

by Grandma Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fagg
May 02, 2024 -

Tom Wood Nissan responded

We're overjoyed to hear that our team has consistently provided courteous and attentive service! Thank you for sharing your praise for the crew at Tom Wood Nissan!

April 30, 2024

Great place. Great people....especially Robin Hildebrand, who listens to your needs and finds the perfect fit. She is not a salesperson....she is a friend who hap More

by chris.lawler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
May 01, 2024 -

Tom Wood Nissan responded

Chris, we're delighted to know that Robin and our team at Tom Wood Nissan were able to assist you in finding the perfect fit. We appreciate your kind words!

April 29, 2024

Got to work with Todd Lloyd in sales at Tom Wood Nissan on my recent purchase and had an overall great experience. Todd has always been great to work with who is always friendly, honest and a great guy. G More

by Rcopenhaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Graul, Todd Lloyd
Apr 30, 2024 -

Tom Wood Nissan responded

We're delighted to know that Todd provided a great car-buying experience for you at Tom Wood Nissan. We appreciate your recommendation and look forward to assisting with any future vehicle needs! Safe travels in your new ride!

April 03, 2024

Great experience. Very early into the search for a replacement vehicle, Kevin steered us in the right direction to find a great car! More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy in finance, Kevin Eschegaray
Apr 03, 2024 -

Tom Wood Nissan responded

Luis, we're glad to know Kevin was able to guide you towards the perfect vehicle at Tom Wood Nissan. Thanks for sharing your experience!

February 25, 2024

I bought a Nissan Sentra a few months ago and Michael Fagg helped me with that purchase. My company I work out decided to lease a vehicle and because of the great service Michael gave me a few months ag More

by James Marcus Schrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fagg
Feb 26, 2024 -

Tom Wood Nissan responded

James, it's great to know that Michael and our team at Tom Wood Nissan were able to assist you with both your personal and business vehicle needs. We appreciate the continued support! Enjoy your new Nissan Sentra!

February 21, 2024

El agente muy amable servicio al cliente exelente la experiencia que tiene es de un exelente vendedor More

by Erneberm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
Feb 22, 2024 -

Tom Wood Nissan responded

Gracias por compartir su experiencia positiva con nosotros en Tom Wood Nissan. Nos alegra saber que nuestro equipo le proporcionó un excelente servicio al cliente. Gracias de nuevo!

February 13, 2024

No one got back to me with any response or vehicle options. I would like to speak to someone More

by ttt3llc23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Feb 14, 2024 -

Tom Wood Nissan responded

I apologize for any lack of communication on our end. We never intend to inconvenience our guests, and I would appreciate another chance to speak with you to see what more I can do to help. I will not be able to gather your contact information form the username provided, but please don't hesitate to give me a call directly. Thank you, Ken Kassenbrock - General Manager - 317-688-6000

January 01, 2024

We're beyond happy with our experience at Tom Wood Nissan. Todd was our consultant and he was exceptional from beginning to end. Not only was he supportive and informative, he was genuine and funny an More

by amandastetzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
Jan 02, 2024 -

Tom Wood Nissan responded

We're over the moon to know you had such a great experience with Todd at Tom Wood Nissan! It's fantastic that he was able to help find your dream car and make the process enjoyable. We look forward to seeing you for all future vehicle needs, and appreciate any recommendations!

November 09, 2023

Great dealership to work with. A very professional staff that treats you with respect and listens well. Scott Herrman is the best car salesman I have ever worked with. He’s very pr More

by jeff.altman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Nov 09, 2023 -

Tom Wood Nissan responded

Jeff, it's fantastic to know that Scott and our team at Tom Wood Nissan provided you with such a positive experience. We appreciate your recommendation and are here for any future car needs! Enjoy the ride!

October 17, 2023

The place is very nice and clean. The staff are very friendly and helpful. Their maintenance crew are very knowledgeable. More

by Spcampbell173SPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Brown
Oct 18, 2023 -

Tom Wood Nissan responded

We appreciate your kind words about our clean facilities and friendly staff at Tom Wood Nissan. We're proud of our knowledgeable maintenance crew, too! Thanks for the review!

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